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PROF 11

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Acknowledge the importance of effective communication and demonstrate relevant written and oral communicative competence

Apply the values of compassion, altruism and advocacy in inter/professional contexts

Acknowledge the importance of effective communication and demonstrate relevant written and oral communicative competence

Apply the values of compassion, altruism and advocacy in inter/professional contexts

Acknowledge the importance of effective communication and demonstrate relevant written and oral communicative competence

Apply the values of compassion, altruism and advocacy in inter/professional contexts

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Zainab Nabeel
Zainab Nabeel
Bahréin

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PROF 11

Acknowledge the importance of effective communication and demonstrate relevant written and oral communicative competence Apply the values of compassion, altruism and advocacy in inter/professional contexts Acknowledge the importance of effective communication and demonstrate relevant written and oral communicative competence Apply the values of compassion, altruism and advocacy in inter/professional contexts Acknowledge the importance of effective communication and demonstrate relevant written and oral communicative competence Apply the values of compassion, altruism and advocacy in inter/professional contexts

Zainab Nabeel
1

file jargon relationship vague patient biased non guarantee understand examination Communication

READABILITY

Giving patients a printed brochure does not either learning or behavior change
typically some type of interaction between patient and healthcare provider is needed

Giving patients a printed brochure that they can neither read nor virtually guarantees that no patient learning or behavior change will occur in relation to the content of the brochure .

Well - written printed materials can provide valuable information for self - care behavior in a format easy for patients to use as reference for their own health

The same applies to online materials

History taking

tool
More than just completing a form

Medical and health history
Basis for all treatment rendered

The chart or ( ) is a legal record of treatment provided . All information must be documented precisely and accurately .

History taking :

Taking a patient history and recording the information are essential to the process
First step in examination process

First impressions count ? Patients will make decisions about the process ( and you ) in the first minutes of the meeting .
Establish a with the patient

Chief complaint
Statement by patient giving details of the most significant symptoms or signs of illness

Balance open - ended questions ( what , how , why , when ) with yes / no questions

Ask - questions

Avoid leading questions

Explore responses ( non - compliance )

Avoid medical ? Keep it simple

Avoid judgmental comments

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