Ordenar Letras Marketing Management Chapter 5Versión en línea Marketing Processes & Motivation por Lula Jordan 1 A group of individuals who cooperate to achieve a common goal. T O E W A M R K 2 The set of factors that influences the actions taken by an individual to accomplish a goal. T O T I A M N V O I 3 The major ongoing activities of a business. O S A O T P I E N R 4 In Maslow’s hierarchy of needs, things required to sustain life, such as food and shelter. I E E I H Y G O L S N D L C S O A P 5 Efforts to increase the effectiveness and efficiency of specific business operations. O O P C V E E T M N S P M R R E I S 6 Effectively directing the major activities of a business to achieve its goals E P A R A O I M O N E N T G A M E S N T 7 In Maslow’s hierarchy of needs, the need to grow emotionally and intellectually, to be creative, and to achieve your full potential. C F I O I Z L U S L E A T - N T A A 8 In Maslow’s hierarchy of needs, the need to belong, to interact with others, to have friends, and to love and be loved. E O L A S E I N S D C 9 In Maslow’s hierarchy of needs, the need for recognition and respect from others. E E S E E S E T M N D 10 In Maslow’s hierarchy of needs, things required to make sure you and those you care about are safe and free from harm U E S S D Y C T E I R N E 11 Job factors that dissatisfy when absent but do not contribute to satisfaction when they are present. H N R Y T O A S E E G C F I 12 Job factors that increase job satisfaction. A M O R V T S T I O 13 In McClelland’s theory, desire to influence and control others and to be responsible for a group’s activities. P R E N E E W D O 14 In McClelland’s theory, the need to take personal responsibility for work, set personal goals, and have immediate feedback on work. H T A E E D I M E C E V N N E 15 In McClelland’s theory, motivation related to relationships with others and fitting in with a group. N D A F E I F E I I O N A L T 16 A specific measure that establishes the amount of time needed to complete an activity. N R A I M E D T A T S D 17 The predetermined cost of performing an operation or producing a good or service. A D O A C T N S R S T D 18 A specific measure that describes expected consistency in production or performance. T D D A N I T R Y S L A A Q U 19 A specific measure that establishes the expected amount of work to be completed. T T A D D Q R N A N A I U Y S T 20 (1) Income minus costs. (2) The incentive, as well as the reward, for producing goods and services. R P T F O I 21 All the materials and products a business has on hand for use in production and available for sale. V N N R T Y O E I 22 The difference between current performance and the standard. E V A A I R C N 23 (1) The provision of goods or services to a customer with an agreement for future payment. (2) Purchase arrangement in which goods and services are provided with the expectation of future payment by the customer R C E D I T 24 A method in which the company maintains very small inventories and obtains materials just in time for use. Y J O S E U T T T R R N I N J C M O - T E I V N - L I I T O N