Ordenar Letras Marketing Management Chapter 5Versión en línea Marketing Processes & Motivation por Lula Jordan 1 A group of individuals who cooperate to achieve a common goal. K E M W R A O T 2 The set of factors that influences the actions taken by an individual to accomplish a goal. I T T O N A M I V O 3 The major ongoing activities of a business. N O T O S A I E R P 4 In Maslow’s hierarchy of needs, things required to sustain life, such as food and shelter. G A P E E H O L Y I C S N O S I D L 5 Efforts to increase the effectiveness and efficiency of specific business operations. R E O P N M R E I P V O S T M S C E 6 Effectively directing the major activities of a business to achieve its goals N A E A A P G T O E T R N M S I M N O E 7 In Maslow’s hierarchy of needs, the need to grow emotionally and intellectually, to be creative, and to achieve your full potential. N Z A - U T A L A S I L I T O E F C 8 In Maslow’s hierarchy of needs, the need to belong, to interact with others, to have friends, and to love and be loved. O C L A N S E I S E D 9 In Maslow’s hierarchy of needs, the need for recognition and respect from others. E E D S E T E E N S M 10 In Maslow’s hierarchy of needs, things required to make sure you and those you care about are safe and free from harm Y U D E S C R E S T N I E 11 Job factors that dissatisfy when absent but do not contribute to satisfaction when they are present. A F R O T E I G N S Y E H C 12 Job factors that increase job satisfaction. O T T O R A M V S I 13 In McClelland’s theory, desire to influence and control others and to be responsible for a group’s activities. E E R D E W P O N 14 In McClelland’s theory, the need to take personal responsibility for work, set personal goals, and have immediate feedback on work. D M V H A E N E N E E C T E I 15 In McClelland’s theory, motivation related to relationships with others and fitting in with a group. E N A E L F A N D O F I T I I 16 A specific measure that establishes the amount of time needed to complete an activity. S E T M A D D T N I R A 17 The predetermined cost of performing an operation or producing a good or service. S O A N T S A C D T D R 18 A specific measure that describes expected consistency in production or performance. R I U T T Y D A A Q L A N D S 19 A specific measure that establishes the expected amount of work to be completed. D S A A N D A Y T R N I Q T U T 20 (1) Income minus costs. (2) The incentive, as well as the reward, for producing goods and services. O P F T I R 21 All the materials and products a business has on hand for use in production and available for sale. O V R N Y N T E I 22 The difference between current performance and the standard. A V C N I A E R 23 (1) The provision of goods or services to a customer with an agreement for future payment. (2) Purchase arrangement in which goods and services are provided with the expectation of future payment by the customer C E R T I D 24 A method in which the company maintains very small inventories and obtains materials just in time for use. O U R T S N - I C T E J J N N N O I Y T T I I - V L R T E O M