Ordenar Letras Marketing Management Chapter 5Versión en línea Marketing Processes & Motivation por Lula Jordan 1 A group of individuals who cooperate to achieve a common goal. T K A W M E R O 2 The set of factors that influences the actions taken by an individual to accomplish a goal. I O V O T I T N A M 3 The major ongoing activities of a business. R A N P S O E I T O 4 In Maslow’s hierarchy of needs, things required to sustain life, such as food and shelter. L L C A H I Y S I N O P G D S E O E 5 Efforts to increase the effectiveness and efficiency of specific business operations. O O M R I P S P N M R E T V S C E E 6 Effectively directing the major activities of a business to achieve its goals T R A S G I O A O A E T N N M P E N M E 7 In Maslow’s hierarchy of needs, the need to grow emotionally and intellectually, to be creative, and to achieve your full potential. T Z F A O - L A A N E U I C T S L I 8 In Maslow’s hierarchy of needs, the need to belong, to interact with others, to have friends, and to love and be loved. E D S E I C S L O A N 9 In Maslow’s hierarchy of needs, the need for recognition and respect from others. E N E S E E T E S M D 10 In Maslow’s hierarchy of needs, things required to make sure you and those you care about are safe and free from harm I N Y D U R C E E E S T S 11 Job factors that dissatisfy when absent but do not contribute to satisfaction when they are present. F G E N O R C Y H A E I S T 12 Job factors that increase job satisfaction. R V O A S T M T I O 13 In McClelland’s theory, desire to influence and control others and to be responsible for a group’s activities. N E E O E W D P R 14 In McClelland’s theory, the need to take personal responsibility for work, set personal goals, and have immediate feedback on work. E A I E V N M H D T E E N E C 15 In McClelland’s theory, motivation related to relationships with others and fitting in with a group. T I A O F I E I E N D F N L A 16 A specific measure that establishes the amount of time needed to complete an activity. M E I A S T N R D T A D 17 The predetermined cost of performing an operation or producing a good or service. C A R D S O T T S A D N 18 A specific measure that describes expected consistency in production or performance. U A N T I A D L Y S D R T A Q 19 A specific measure that establishes the expected amount of work to be completed. T N Y N A U A T S D A R Q D T I 20 (1) Income minus costs. (2) The incentive, as well as the reward, for producing goods and services. R T F O I P 21 All the materials and products a business has on hand for use in production and available for sale. R E O N N Y I V T 22 The difference between current performance and the standard. E I R C A N A V 23 (1) The provision of goods or services to a customer with an agreement for future payment. (2) Purchase arrangement in which goods and services are provided with the expectation of future payment by the customer T C D R E I 24 A method in which the company maintains very small inventories and obtains materials just in time for use. J O I V J I I T N N L C O M T O E R S N E T N I U - Y - T R T
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