Ordenar Letras Marketing Management Chapter 5Versión en línea Marketing Processes & Motivation por Lula Jordan 1 A group of individuals who cooperate to achieve a common goal. E T R M O A K W 2 The set of factors that influences the actions taken by an individual to accomplish a goal. I M I V T N T O A O 3 The major ongoing activities of a business. S O P E A O R I N T 4 In Maslow’s hierarchy of needs, things required to sustain life, such as food and shelter. L P S O S C A I N L E O I Y E D G H 5 Efforts to increase the effectiveness and efficiency of specific business operations. M P T P O S E I C V M O S E R E N R 6 Effectively directing the major activities of a business to achieve its goals M G E E O N A O T A E N M A R I S N T P 7 In Maslow’s hierarchy of needs, the need to grow emotionally and intellectually, to be creative, and to achieve your full potential. I L - F A S U C E O A T Z A L N I T 8 In Maslow’s hierarchy of needs, the need to belong, to interact with others, to have friends, and to love and be loved. S E C D N O L E S I A 9 In Maslow’s hierarchy of needs, the need for recognition and respect from others. N M S S E E E T D E E 10 In Maslow’s hierarchy of needs, things required to make sure you and those you care about are safe and free from harm E I N C R S Y E T E U D S 11 Job factors that dissatisfy when absent but do not contribute to satisfaction when they are present. G I H N E A E T C R F S Y O 12 Job factors that increase job satisfaction. T A O S R I O V M T 13 In McClelland’s theory, desire to influence and control others and to be responsible for a group’s activities. N W E D E O P R E 14 In McClelland’s theory, the need to take personal responsibility for work, set personal goals, and have immediate feedback on work. N E D I E E V N E M H A C E T 15 In McClelland’s theory, motivation related to relationships with others and fitting in with a group. E F A I L T A I N N E D I F O 16 A specific measure that establishes the amount of time needed to complete an activity. A R M I T T D D E A S N 17 The predetermined cost of performing an operation or producing a good or service. T C O S D A T R D A S N 18 A specific measure that describes expected consistency in production or performance. Y I D S A A U T Q T N D L A R 19 A specific measure that establishes the expected amount of work to be completed. A D Q N T N R D A U Y I T T S A 20 (1) Income minus costs. (2) The incentive, as well as the reward, for producing goods and services. R F I T P O 21 All the materials and products a business has on hand for use in production and available for sale. N I Y V N R E O T 22 The difference between current performance and the standard. R V A A C I E N 23 (1) The provision of goods or services to a customer with an agreement for future payment. (2) Purchase arrangement in which goods and services are provided with the expectation of future payment by the customer E R T I C D 24 A method in which the company maintains very small inventories and obtains materials just in time for use. N R T V E S T E I N - I I J C O Y - N I O J U R O T L N T M T