How
to
tempt
your
customers
To
be
a
really
good
server
,
you
need
to
learn
the
art
of
tempting
your
customers
.
As
often
as
possible
,
you
want
your
customers
to
choose
the
most
expensive
____________________
on
the
menu
,
as
this
brings
up
the
average
revenue
per
meal
,
which
pleases
the
manager
and
boosts
your
salary
,
since
your
tips
are
often
a
percentage
of
the
final
____________________
.
If
the
customer
asks
for
water
,
for
example
,
the
server
should
always
ask
,
Would
you
prefer
____________________
or
sparkling
water
?
This
encourages
the
customer
to
buy
a
bottle
of
water
rather
than
get
it
free
from
the
tap
.
What
can
I
get
you
to
drink
?
is
too
open
a
question
and
may
lead
to
silence
.
Much
better
is
a
recomendation
like
"
Can
I
suggest
a
freshly
-
squezeed
orange
juice
or
maybe
the
raspberry
lemonade
?
"
Similarly
,
a
question
such
as
Would
you
care
for
a
starter
?
´can
easily
end
up
with
a
´No
,
thank
you
,
´whereas
the
same
question
followed
by
´Our
chef
is
doing
our
____________________
favourite
tonight
:
fresh
mussels
steamed
with
shallots
and
served
with
french
fries
and
a
smooth
cream
and
garlic
sauce
,
´makes
it
sound
more
appetizing
and
difficult
to
refuse
.
This
means
that
servers
should
use
positive
adjectives
effectively
-
words
like
smooth
,
creamy
,
light
,
fluffy
and
____________________
.
They
should
talk
about
the
items
so
the
guests
can
almost
taste
them
as
they
describe
them
.
Positive
adjectives
and
foreign
words
can
also
be
used
to
enhance
the
menu
,
which
should
always
be
more
than
just
a
list
of
dishes
and
prices
.
´Salmon
with
cream
,
yoghurt
,
and
lemon
juice
and
sliced
bread
´probably
tastes
OK
but
smoked
salmon
terrine
with
fresh
cream
,
natural
yoghurt
and
____________________
lemon
juice
served
with
sliced
crusty
bread´makes
the
guest´s
mouth
water
.