Consumer Rights Act 2015 Quiz

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Short quiz to test your knowledge on the Consumer Rights Act 2015

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E- Learning

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Consumer Rights Act 2015 QuizVersión en línea Short quiz to test your knowledge on the Consumer Rights Act 2015 por E- Learning 1 Which one of these is the odd one out? a Fit for purpose b As described c Satisfactory quality d Perfect 2 True or false? Digital content isn’t included under The Consumer Rights Act 2015. a True b False 3 Products under 30 days can: a Be refunded if you change your mind. b Be refunded if damaged or faulty. 4 If you have a product which you have had after 30 days but before 6 months what can the retailer first offer? a Repair or Replacement b Refund c Gift Voucher 5 What does the retailer need to prove within the first six months? a That the customer damaged the goods. b That the retailer didn’t sell faulty goods c That the retailer has a repair facility 6 How long does a consumer have to claim for faulty goods? a 4 years b 5 years c 6 years d 7 years 7 If a business supplies a service what rights does the consumer have? Choose one or more answers a The trader will perform the service with reasonable skill b Information given verbally or written is binding where consumer relies on it c If no price agreed beforehand then this has to be a reasonable price d The service must be carried out in a reasonable time 8 If the service is not complied with, what can the customer ask for? a Service to be performed again with no cost b A refund c Price reduction 9 Under what grounds can a consumer challenge unfair contract terms? Choose one or more answers a Unfair b Not Prominent c Misspelled d No Price

Consumer Rights Act 2015 QuizVersión en línea

Short quiz to test your knowledge on the Consumer Rights Act 2015

por E- Learning

Which one of these is the odd one out?

Fit for purpose

As described

Satisfactory quality

Perfect

True or false? Digital content isn’t included under The Consumer Rights Act 2015.

True

False

Products under 30 days can:

Be refunded if you change your mind.

Be refunded if damaged or faulty.

If you have a product which you have had after 30 days but before 6 months what can the retailer first offer?

Repair or Replacement

Refund

Gift Voucher

What does the retailer need to prove within the first six months?

That the customer damaged the goods.

That the retailer didn’t sell faulty goods

That the retailer has a repair facility

How long does a consumer have to claim for faulty goods?

4 years

5 years

6 years

7 years

If a business supplies a service what rights does the consumer have?

Choose one or more answers

The trader will perform the service with reasonable skill

Information given verbally or written is binding where consumer relies on it

If no price agreed beforehand then this has to be a reasonable price

The service must be carried out in a reasonable time

If the service is not complied with, what can the customer ask for?

Service to be performed again with no cost

A refund

Price reduction

Under what grounds can a consumer challenge unfair contract terms?

Choose one or more answers

Unfair

Not Prominent

Misspelled

No Price

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Consumer Rights Act 2015 Quiz

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Consumer Rights Act 2015 QuizVersión en línea

por E- Learning

Which one of these is the odd one out?

True or false? Digital content isn’t included under The Consumer Rights Act 2015.

Products under 30 days can:

If you have a product which you have had after 30 days but before 6 months what can the retailer first offer?

What does the retailer need to prove within the first six months?

How long does a consumer have to claim for faulty goods?

If a business supplies a service what rights does the consumer have?

Choose one or more answers

If the service is not complied with, what can the customer ask for?

Under what grounds can a consumer challenge unfair contract terms?

Choose one or more answers

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