someone feels threatened
an issue escalating from disagreeing to getting in a fist fight
personal space gets invaded
individual psychological needs-competing goals, personality clashes, etc
the development of various types of difficulties faced by people in conflict
Mild difference, disagreement, argument, campaign, litigation, fight
when conflicts get worse
Intercultural Conflicts- racial groups, gender, etc
people raise their voices
helps mitigate emotions and reduce complexity
Approaches to Conflict- avoidance, accommodation, competition, compromise, collaboration
define the conflict as a mutual problem
value differences-cultural viewpoints, religious beliefs, etc
distribution of resources- inequality
Tangible factors and perceived incompatibility
exhibit caring and empathy
