Relacionar Columnas B5L18Versión en línea Book 5 Lesson 18 por Carolina Bolyhos 1 Ask for your caller’s name. 2 Ask the switchboard operator to connect you with someone. 3 Tell the caller your boss isn’t in the office. 4 End the call politely. 5 The caller asks for you. Indicate that you’re on the line. 6 Ask when the person you want to speak to will be available. 7 The phone is ringing. Answer it. 8 Give the caller the number of Personnel office. 9 Let the caller know you couldn’t understand his/her name. 10 Ask if the caller wants to leave some information for someone. 11 Name the person you want to speak to. 12 Ask the caller to wait. Who’s calling please? It’s extension 291. When can I reach him/her? I’m sorry, he/she is not here at the moment. May I take a message? Speaking. Hold the line, please. May I speak to …, please? Oxford, 26431, Cambridge Hotel. Good morning. Could you put me through to …, please? Sorry. I didn’t catch your name. Thank you for calling. Goodbye.
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