Relacionar Columnas B5L18Versión en línea Book 5 Lesson 18 por Carolina Bolyhos 1 Ask when the person you want to speak to will be available. 2 Ask for your caller’s name. 3 End the call politely. 4 Tell the caller your boss isn’t in the office. 5 The caller asks for you. Indicate that you’re on the line. 6 Let the caller know you couldn’t understand his/her name. 7 Name the person you want to speak to. 8 Ask if the caller wants to leave some information for someone. 9 Ask the caller to wait. 10 The phone is ringing. Answer it. 11 Ask the switchboard operator to connect you with someone. 12 Give the caller the number of Personnel office. Hold the line, please. Who’s calling please? May I take a message? Thank you for calling. Goodbye. May I speak to …, please? It’s extension 291. Could you put me through to …, please? I’m sorry, he/she is not here at the moment. When can I reach him/her? Speaking. Oxford, 26431, Cambridge Hotel. Good morning. Sorry. I didn’t catch your name.
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