Relacionar Columnas B5L18Versión en línea Book 5 Lesson 18 por Carolina Bolyhos 1 Ask when the person you want to speak to will be available. 2 Name the person you want to speak to. 3 Ask the switchboard operator to connect you with someone. 4 The caller asks for you. Indicate that you’re on the line. 5 Ask if the caller wants to leave some information for someone. 6 End the call politely. 7 Ask for your caller’s name. 8 Tell the caller your boss isn’t in the office. 9 Ask the caller to wait. 10 The phone is ringing. Answer it. 11 Give the caller the number of Personnel office. 12 Let the caller know you couldn’t understand his/her name. When can I reach him/her? I’m sorry, he/she is not here at the moment. Speaking. Oxford, 26431, Cambridge Hotel. Good morning. Could you put me through to …, please? It’s extension 291. Thank you for calling. Goodbye. Sorry. I didn’t catch your name. May I speak to …, please? May I take a message? Who’s calling please? Hold the line, please.
Crear