Relacionar Columnas B5L18Versión en línea Book 5 Lesson 18 por Carolina Bolyhos 1 Tell the caller your boss isn’t in the office. 2 Ask the caller to wait. 3 Name the person you want to speak to. 4 The caller asks for you. Indicate that you’re on the line. 5 End the call politely. 6 Ask when the person you want to speak to will be available. 7 Ask the switchboard operator to connect you with someone. 8 Ask for your caller’s name. 9 Give the caller the number of Personnel office. 10 Ask if the caller wants to leave some information for someone. 11 Let the caller know you couldn’t understand his/her name. 12 The phone is ringing. Answer it. Who’s calling please? Oxford, 26431, Cambridge Hotel. Good morning. When can I reach him/her? Hold the line, please. Speaking. It’s extension 291. Thank you for calling. Goodbye. Could you put me through to …, please? May I take a message? I’m sorry, he/she is not here at the moment. Sorry. I didn’t catch your name. May I speak to …, please?
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