Relacionar Columnas B5L18Versión en línea Book 5 Lesson 18 por Carolina Bolyhos 1 The caller asks for you. Indicate that you’re on the line. 2 Ask when the person you want to speak to will be available. 3 Ask if the caller wants to leave some information for someone. 4 Give the caller the number of Personnel office. 5 Let the caller know you couldn’t understand his/her name. 6 Name the person you want to speak to. 7 Ask the caller to wait. 8 End the call politely. 9 The phone is ringing. Answer it. 10 Tell the caller your boss isn’t in the office. 11 Ask the switchboard operator to connect you with someone. 12 Ask for your caller’s name. Hold the line, please. When can I reach him/her? Oxford, 26431, Cambridge Hotel. Good morning. Could you put me through to …, please? Who’s calling please? Speaking. It’s extension 291. Thank you for calling. Goodbye. I’m sorry, he/she is not here at the moment. May I take a message? Sorry. I didn’t catch your name. May I speak to …, please?
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