Relacionar Columnas Chapter 11 TermsVersión en línea You will see five terms used to describe characteristics of performance support interventions. Match the characteristic to its best definition. This quiz is adapted from: Van, Tiem, Darlene, et al. Fundamentals of Performance Improvement : Optimizing Results Through People, Process, and Organizations, Center for Creative Leadership, 2012. por Buenas Semillas Academy 1 Interactivity 2 Individualization 3 Integration 4 Immediacy 5 Intuitiveness provides guidance even if the user has minimal or no prior learning or experience. presents a seamless union of people, process, and devices. opens a "dynamic dialogue" between user and performance support tool supports needs of novices, competent performers, and experts at the individual, group, or organizational level offers on-demand access to tools, information, advice, training, communication, and so forth