Relacionar Columnas Management Objectives – Chapter 4Versión en línea Key objectives in management. por Geraldine Lopez 1 A lign, Plan and Organize (APO) 2 Deliver, Service and Support (DSS) 3 Monitor, Evaluate and Assess (MEA) 4 Build, Acquire and Implement (BAI) addresses the operational delivery and support of I&T services, including security. treats the definition, acquisition and implementation of I&T solutions and their integration in business processes. addresses the overall organization, strategy and supporting activities for I&T. addresses performance monitoring and conformance of I&T with internal performance targets, internal control objectives and external requirements 1 Organizational structures 2 Principles, policies and frameworks 3 Culture, ethics and behavior 4 People, skills and competencies 5 Processes 6 Services, infrastructure and applications 7 Information are required for good decisions, execution of corrective action and successful completion of all activities. ipervasive throughout any organization and includes all information produced and used by the enterprise. describe an organized set of practices and activities to achieve certain objectives and produce a set of outputs the key decision-making entities in an enterprise include the infrastructure, technology and applications that provide the enterprise with the governance system for I&T processing. translate desired behavior into practical guidance for day-to-day management. of individuals and of the enterprise are often underestimated, as factors in the success of governance and management activities. 1 V ariants 2 Generic are based on generic components but are tailored for a specific purpose or context within a focus area apply in principle to any situation. They are generic in nature and generally need customization before being practically implemented 1 Design factors 2 Focus area are factors that can influence the design of an enterprise’s governance system and position it for success in the use of I&T. certain governance topic, domain or issue that can be addressed by a collection of governance and management objectives and their components. 1 Cost Leadership 2 Innovation/Differentiation 3 Growth/Acquisition 4 Client Service/Stability The enterprise has a focus on short-term cost minimization The enterprise has a focus on offering different and/or innovative products and services to their clients. The enterprise has a focus on providing stable and client-oriented service. The enterprise has a focus on growing (revenues) 1 EG12, EG13 Growth 2 EG05, EG06, EG7, Customer 3 EG01, EG02, EG03, EG04, Financial 4 EG08, EG09. EG10 Internal Managed digital transformation programs, Product and business innovation Customer-oriented service culture, Business-service continuity and availability, Quality of management information Portfolio of competitive products and services, Managed business risk, Compliance with external laws and regulations. Quality of financial information Optimization of inter business proc functionality, Optimization of bus proc costs, Staff skills, motiv and productivity, Compliance with inter pol 1 Technology adoption strategy 2 I&T-related issue 3 Threat landscape 4 Enterprise size 5 Compliance requirements 6 Sourcing model for IT 7 Role of IT 8 Risk profile 9 IT implementation methods Related method for an I&T risk assessment for the enterprise Can be classified in Agile, DeveOps, Traditional, and Hybrid under which the enterprise operates can be classified in Normal and High Compliance requirements to which the enterprise is subject can be classified in: Low compliance req, Normal compliance req, High compliance req Adopts classifications as: Outsourcing, Cloud, Insourced, Hybrid Can be classified in; Large and Small identifies the sort of I&Trelated risk to which the enterprise is currently exposed and indicates which areas of risk are exceeding the risk appetite. Can be classified as First mover, Follower, Slow adopter Can be classified in Support, Factory, Turnaround, Strategic