CIS-HR - Part 4Versión en línea CIS-HR - Part 4 por Carolina Vaross 1 181. What method is used to set policies that determines how long documents are retained and who is covered? a Create a new policy trough COE Security. b Create a new policy using ACLs. c Go through Employee Documents > Document Type. d Go through HR Service Template > Document Type. 2 182. Which ServiceNow security feature allows access to applications and modules? a Scoped Application b Roles c Simple Security d User Authentication 3 183. When testing a lifecycle event, you deselected certain cards. When running the test, what does the system do with the activities that were deselected? a The activity wit be skipped for all future lifecycle events. b The activity will be created and automatically cancelled for the test. c The activity will be created and must be manually closed for the test. d The activity will be skipped for the test. 4 184. Which plugin allows agent tasking only within the HR department? a Human Resources Scoped App: Integrations [com.sn_hr_integrations] b Human Resources Scoped App: Lifecycle Events [com.sn_hr_lifecycle_events] c Human Resources Scoped App: Lifecycle Events for Enterprise [com.sn_hr_lifecycle_ent] d Human Resources Scoped App: Employee Relations [com.sn_hr_employee_relations] 5 185. Which feature enables agents to have discussions about their work in the Next Experience user interface? a Work Notes b Sidebar overview c Connect Chat d Scheduling 6 186. What role, at a minimum, is required to configure an HR integration source? a HR Manager [sn_hr_core.manager] b Integrations Admin [sn_hr_integrations.admin] c HR Admin [sn_hr_core.admin] d HR Basic [sn_hr_core.basic] 7 187. Which application is used to analyze trends, patterns, and data on the Team Insights page? a Manager Hub b HR Integrations c Employee Center d Lifecycle Events 8 188. Which feature allows HR Administrators to define when surveys are sent? a Survey Designer b Assessments c Listening Posts d Trigger Conditions 9 189. Which feature of Lifecycle Events will revert an already completed activity such as the workplace setup? a Rescind Activity Set b Rescind Hire c Undo Activities d Activity Container 10 190. The HR Integrations application works very similarly to any other integration in the ServiceNow platform, however its application scope only allows users with the appropriate HR roles to access its information. In which Application Scope is HR Integrations? a Restricted Caller Access b Openframe Integration App c Human Resources: Integrations d Human Resources: Core 11 191. Which module allows administrators to restrict access to specific HR Services without creating ACL records? a Client-Side Masking b COE Security Configuration c Prevent access to tables d COE Encryption 12 192. If Advanced is selected for an Activity Set Trigger Condition, what additional field(s) become visible? a Activity Type b Trigger script c Date offset type d Activity set dependencies 13 193. Which feature allows a user to transfer tasks related to Employee Relocation Approvals to another user? a Audience b Roles and Groups c Granular Delegation d Rescind Activity Set 14 194. Which application is used to send prompts to managers and employees in their flow of work? a HR Performance Analytics b Proactive Prompts c Lifecycle Events d HR integrations 15 195. How are conditions applied to all HR services when configuring a record on the COE Security Configuration module? a Select the 'Applies to all services' box. b Write a new ACL record for each HR service. c Add a filter condition for each HR service. d Select each HR service using the services list. 16 196. Which content delivery feature will allow a user to deliver messages to employees to encourage them to complete their assigned surveys, track survey completions, and invite them to a meeting where survey results will be shared? a Lifecycle Events b Campaigns c Journey Accelerator d Leaning Posts 17 197. When using Agent workspace for Case Management, how can the maximum default size of 30MB for an Employee Document be changed? a Using the maximum file upload size in megabytes Security policy. b Using the file upload size system property. c Using the maximum file upload size in megabytes field in the Employee Document Properties. d Using the maximum file upload size business rule. 18 198. What actions can HR Agents perform in the Agent Workspace for HR Case Management workspace? (Choose three.) Choose one or more answers a View information that is related to the employee or the case. b Delete duplicate HR profiles. c Create or work on HR cases to completion. d Chat with employees and create or work on their requests. e Manage integrations. 19 199. Which security feature is used to ensure restricted access to a specific HR case type table and module? a Employee delegation task b Business rule configuration c API access management d COE Security Policy 20 200. How can users view and search for knowledge articles in their own language while still being able to view articles in other languages? a Enable multi language search through Knowledge Properties. b Enable multi language search through HR Case HR Admin Properties. c Enable Employee Document Management plugins. d Enable Lifecycle Events plugin. 21 201. What is the purpose of Activity Field Mapping? a To create cases, requests, or tasks that are needed to fulfill a Lifecycle Events case. b To manage the dependencies of activities within an activity set. c It defines the relationships between fields in various tables. d It allows Lifecycle Event Activities to be triggered only for those who meet certain conditions. 22 202. What applications are used to configure a journey using Journey Designer? a Lifecycle Events and Onboarding Studio b Journey Accelerator and Employee Center c Lifecycle Events and Journey Accelerator d Employee Center and Lifecycle Events 23 203. Which feature allows rules to replace blocks of text in an HR document and prevents multiple template versions from being created? a Document Blocks b HR Templates c Knowledge Blocks d Response Templates 24 204. Which feature allows an HR service to be accessible to employees on Employee Center Pro? a Template b Checklist c Record Producer d HR Criteria 25 205. What happens when the audience criteria is defined at the activity level as well as the activity set? a The audience criteria will be applicable for both the activity set and an activity. b The audience criteria will reset to empty in the activity and activity set. c The audience criteria for an activity overrides the audience criteria for an activity set. d The audience criteria for an activity set overrides the audience criteria for an activity. 26 206. What role is required to assign all scoped HR roles? a HR Manager [sn_hr_core.manager] b Admin [admin] c HR Basic [sn_hr_core.basic] d HR Admin [sn_hr_core.admin] 27 207. Which role configures the information visible on Employee Center Pro? a Service Portal Administrator [sp_admin] b HR Generalist [sn_hr_core.basic] c HR Manager [sn_hr_core.manager] d HR Specialist [sn_hr_core.basic] 28 208. Scenario: An existing ITSM customer is implementing Human Resources Scoped App: Core. In UAT, the customer discovered an error message about a Read operation from the HR scope to the Global scope being denied. Each Script Include is out of the box and not modified. What needs to be done to allow the Script Includes to work in the HR application? a The record must be recommitted with an update set. b The Status of the associated record on the Application Restricted Caller Access list must be set to Allowed. c A custom ACL must be created to allow the Script Includes to work. d The Scope must be changed for the Script Includes to work. 29 209. What happens when a parent HR case is cancelled when associated with a HTML document template? a A copy of parent task will be created b Document task will be still active c Parent HR case cannot be cancelled d Document task is automatically cancelled 30 210. What method allows copying of a lifecycle event? a Copy Lifecycle Tasks b Duplicate Lifecycle Event c Duplicate all activity sets d Clone Lifecycle Event 31 211. Which plugin on activation creates several key tables that help the HR application combine with third-party HR Systems? a Human Resources Scoped App: Integrations [com.sn_hr_integrations] b Restricted Caller Access [com.glide.scope.access.restricted_caller] c Human Resources Scoped App: Lifecycle Events [com.sn_hr_lifecycle_events] d Human Resources Scoped App: Employee Relations [com.sn_hr_employee_relations] 32 212. What are some of the benefits of having separate COE tables? (Choose two.) Choose one or more answers a Allows HR case agents to create database views. b Allows an extra layer of security within the HR organization. c Allows HR agents to select a journey. d Allows HR case agents to gather information based on the Service. 33 213. To switch your application scope to the Employee Center portal, which of the following should you select? a Employee Center Core b Global c Filter Navigator d Service Portal 34 214. Who can configure a Lifecycle Events Employee request once original implementation of the product is complete? a The Journey admin [sn_iny.admin] b Activity set manager [sn_hr_activity_set_manager] c The Lifecycle Events admin [sn_hr_le.admin] d The HR Service admin [sn_hr_service.admin] 35 215. Which application can be paired with Voluntary Separation Lifecycle event to streamline the employee offboarding process? a Rescind Activity Set b Journey Accelerator c Employee Center d HR Performance Analytics 36 216. Which Service Portal configuration option is used to customize the logo, theme, and the title of the HR Service Portal? a Branding Editor b Page Editor c Layout Designer d Widget Editor 37 217. What does the HR Properties module enable HR Administrators to do within ServiceNow’s HRSD application? a Schedule employee interviews b Only view reports c Control the overall behavior of the application d Configure HR Services 38 218. What assigned HR Admin role allows the admin to develop inside the HR scoped application without the System Admin role? a Scoped Developer b HR Manager c HR Basic d Delegated Developer 39 219. Which application reviews the development plans of team members and tracks their progress? a Learning Portal b Career Assessment c Employee Relations d Manager Hub 40 220. Which feature allows a user to configure a link that will route to the employee's LinkedIn profile page? a Link Producer b Quick Links c Content Taxonomy d Link Generator 41 221. What does the HR Guided Setup offer? a A way to set up the client's HR organization b A list of HR policy documents c A sequential checklist for emergency procedures d A sequence of tasks to set up the HR application 42 222. Which HR Role is typically granted to all HR Support staff? a HR Basic [sn_hr_core.basic] b HR KB Writer [sn_hr_core.kb_writer] c HR Admin [sn_hr_core.admin] d HR Case Reader [sn_hr_core.case_reader] 43 223. Which table is considered the core table for all HR Case records? a HR Profile [sn_hr_core_profile] b HR Task [sn_hr_core.task] c Task [task] d HR Case [sn_hr_core_case] 44 224. Which caller access option is set by default for HR tables? a Caller Denial b Caller Restriction c Caller Tracking d Caller Allowed 45 225. What is the purpose of Lifecycle Events for Enterprise? a To manage cross-departmental activities. b To manage employee payroll and benefits. c To track employee attendance and time off. d To provide a platform for employees to communicate with each other. 46 226. Because of the sensitive nature of employee relations (ER) cases, there are expectations for tighter security to protect privacy. Which of the following are features provided by the scoped version of Employee Relations? (Choose two.) Choose one or more answers a You can create related records for allegations, interviews, and corrective actions. b Employee Relations cases may only be assigned to agents with the HR Admin role. c Visibility of Employee Relations cases is restricted to upper management. d You can create ER cases without an Opened for or Subject person. 47 227. What is the purpose of the [sys_ui_message] table? a To store messages and their translations. b To store field labels and their translations. c To store message notifications. d To store employee message responses and their translations. 48 228. If the customer is using Predictive Intelligence, but does not want to use the predictive model to automatically determine the correct HR Service for a case, which system property must you disable? a sn_hr_core.rca b sn_hr_core.reclassify_default_transfer c sn_hr_core.case_assignments d sn_hr_core.case_auto_categorization 49 229. What is the role of journey administrators in creating journey templates? a Journey Administrators are responsible for manually assigning tasks to employees within the journey templates. b Journey Administrators are responsible for providing feedback on the journey templates created by managers. c Journey Administrators are responsible for approving the journey templates created by managers. d Journey Administrators are responsible for creating the journey templates for plans and to-do tasks.
