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Customer Service Game #3 - Fill in the blank

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(1)
Complete the sentence by selecting the missing word to fill in the blank.

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Rebecca Fleming
Rebecca Fleming
Estados Unidos

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Customer Service Game #3 - Fill in the blank

Complete the sentence by selecting the missing word to fill in the blank.

Rebecca Fleming
1

upset angry calm loud

Good customer service requires us to remain during stressful situations .

2

responses questions statements answers

It is important that you carefully communicate to the client and ask clarifying .

3

polite ugly rude disrepectful

When meeting clients , you should treat them in a friendly and manner .

4

treat never provide ignore confuse

We must all clients and staff members with respect .

5

misunderstand understand ignore forget

When providing customer service , you must first the client's needs .

6

no action responsibility feelings no responsibility

When you make a mistake , you must take for it .

7

follow ignore thank call

After assisting clients , you should always them for choosing Moms In Motion .

8

customer EOR employee attendant

Keeping up to date client profile notes is another form of providing good service .

9

compromise promise listen communicate

You should never to do something you cannot do or are not authorized to do .

10

ignore demolish improve decrease

You must constantly strive to your customer service skills .

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