Management Review ChallengeVersión en línea Test your knowledge of management principles with this fun quiz game! por shannon.corcoran@southeastmn.edu A B C C C D E E F G H I I L M M M O P R S S S T W Starts with A This is the fourth step in the DEMING Cycle, a model directed toward attaining continuous improvement. Once completed, managers should return to the first stage of the cycle. Starts with B The process of generating as many ideas as possible in a group Starts with C A firm is described as having this when it successfully attracts more customers, earns more profit, or returns more value to its shareholders than the rival firms do. Starts with C This type of bias involved the tendency to pay attention to information that confirms our existing beliefs and to ignore or discount information that conflicts with our existing beliefs Starts with C This function of management involves monitoring performance and making adjustments to ensure goals are met. Starts with D This is one of the three main roles that managers play, whereby managers are charged with the responsibility of making decisions. Starts with E Type of intelligence with the ability to understand and manage emotions in oneself and in others. Starts with E This is part of the decisional role that managers play, whereby managers initiate projects that lead to improvements. Starts with F This type of organizational structure is one of the earliest and most used organizational designs. It is organized by departments and expertise areas Starts with G This chart was developed by Henry Gantt to manage the production process. Starts with H This movement was natural reaction/response to issues that resulted from previous theories of management. Starts with I A group of firms all offering products or services in a single category, for example restaurant or athletic equipment Starts with I This is the innermost layer of a firms competitive environment, including members of the firm itself such as managers, owners, and employees Starts with L This is part of the interpersonal role that managers play, whereby managers motivate, train, counsel, communication and direct subordinates Starts with M This is a planning and controlling technique, whereby managers and their employees work collaborative to identify goals, define expected results and assess contributions Starts with M This organizational structure is best suited for environments that have formal “pyramid” structure. A narrow span of control and formal rules are common. Starts with M Porter’s Five Forces is a tool that is commonly used to analyze an organization’s industry, which is referred to as their ___________- environment. Starts with O This function of management involved developing an organizational structure and allocating human resources to ensure the objectives are met. Starts with P This function of management involved setting objectives and determining the course of action for achieving those objectives. Starts with R Things a firm has, such as cash and skilled employees, that it can use to create products or services. Starts with S Individuals or groups who are impacted by the organizations and include owners, employees, customers, suppliers, and members of the community Starts with S These plans address the organizations institutional-level needs. They outline a long term vision for the organization. Starts with S Strategic analysis tool used to examine the firm’s situation by looking at it strengths, weaknesses, opportunities and threats. Starts with T Part of the PESTEL that includes factors such as the internet, social media, automation, and other innovations. Starts with W This component of SWOT is used to identify what an organization is not good at or does not have the same capabilities to perform well
