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Breakdowns and fault at work

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Complete these common problems in the hospitality industry with the appropriate collocations.

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Sobre Completar frases
second language
segunda lengua
collocations
hospitality
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Anabella Dichiara
Anabella Dichiara
Argentina

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Breakdowns and fault at work

Complete these common problems in the hospitality industry with the appropriate collocations.

Anabella Dichiara
1

fault a breakdown conflicts manage suffer a complaint admit have

Manager : ? Our goal is to train supervisors to effectively between staff members during peak hours when tempers can run high and misunderstandings happen .

2

an issue suffered made a escalated breakdown a complaint

Employee :
? The delivery van this morning , so shipments were delayed , and customers are waiting for their orders .

3

make escalate file admit

Customer Service :
? We need to this issue to our senior manager if we can ? t resolve it . The client is threatening to leave if their request isn ? t met . "

4

admit have respond to file

Employee :
? If you feel this is unresolved , you can always a complaint through our official process . We take all complaints seriously and aim to find a resolution . ?

5

the a breakdown rectify a complaint error suffer have

Supervisor :
? We should act immediately to caused by overcharging this guest . We can offer them a discount on their next stay to make up for it . ?

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