Relacionar Columnas Lesson 2 Vocab MatchingVersión en línea Lesson 2 - Chapter 1 Key Terms por Lara Rogers 1 Training 2 Tacit Knowledge 3 Explicit Knowledge 4 Competitive Advantage 5 Outsourcing The acquisition of training and development activities from outside a company An upper hand over other firms in an industry A company’s planned effort to facilitate employees’ learning of job-related competencies Personal knowledge that is based on individual experience and that is difficult to explain to others Knowledge that can be formalized, codified, and communicated 1 Total Quality Management (TQM) 2 Offshoring 3 Talent Management 4 Learning Organization 5 Development The process of moving jobs from the United States to other locations in the world Relies on the talents and capabilities of both labor & management to build & provide high-quality products and services and continuously improve them The process of attracting, retaining, developing, and motivating highly skilled employees and managers A company that has an enhanced capacity to learn, adapt, and change Formal education, job experiences, relationships, and assessments of personality and abilities that help employees prepare for the future 1 Intellectual Capital 2 Customer Capital 3 Competitiveness 4 Human Capital 5 Social Capital The value of relationships with persons or other organizations outside a company for accomplishing the goals of the company The sum of the attributes, life experiences, knowledge, inventiveness, energy, and enthusiasm that a company’s employees invest in their work The codified knowledge that exists in a company A company’s ability to maintain and gain market share in an industry The value of relationships among employees within a company
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