EWTEC3 Spelling Your UsernameVersión en línea Dialogue por Patricia Machado Customer Hello! I need some help, please. I have the correct password, but I cannot sign in. Technician Hello, Ma’am. My name is Bruno, and I’ll be happy to check why you’re having authentication problems. Could you tell me your ID or username, please? Customer Sure. It’s CITYBATEAU. Technician Is that C-I-T-Y-B-A-T-E-A-U? Customer That’s correct. Technician Well, I can see that your DNS settings are correct, but your TCP/IP configuration is incorrect. I’ll be glad to fix that for you. Customer Thank you, Sir.