Receptionist
Hello! Welcome to Health and Fitness. How can I help you?
Customer
Hi. I want to know about your gym. Can you help me?
Receptionist
Yes, of course. What do you want to know?
Customer
I saw on the sign that you have a good price membership. Is that true?
Receptionist
Yes, that's right. If you find a cheaper price, we will match it. And, we don’t have sign-up fees or cancellation fees.
Customer
Sorry, what do you mean by cancellation fees?
Receptionist
Cancellation fees are extra costs when you leave before a certain time. We don’t have those fees.
Customer
Good to know. What time do you open?
Receptionist
We open at 5 a.m. and close at midnight.
Customer
Don't you open 24 hours?
Receptionist
No, but almost. We tried 24 hours before, but not many people came at 2 a.m.
Customer
I see. Do you have personal trainers? Do they help me with a plan?
Receptionist
Yes, we have personal trainers. They can help you with a plan and show you how to exercise. Did you work with a trainer before?
Customer
No, I didn’t
Receptionist
It’s easy. For your first visits, we give you a trainer. They make a plan for you and show you what to do. We also include nutrition advice.
Customer
So, does the plan include all of this?
Receptionist
Yes, it does. In case that you want to keep your trainer after the first few visits, it costs extra.
Customer
OK. Sounds good.
Receptionist
Do you have any other questions?
Customer
Why should I choose your gym instead of others?
Receptionist
Besides our good prices and personal attention?
Customer
Yes.
Receptionist
Here’s a free day pass. Come and see the gym. You can talk to members and see our staff.
Customer
OK, I’ll do that. Thank you!
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