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Customer service

Completar frases

Complete the conversations with the missing words

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Sobre Completar frases
second language
segunda lengua
business english
customer service
2 veces realizada

Creada por

Eduardo Garcia
Eduardo Garcia
México

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Customer service

Complete the conversations with the missing words

Eduardo Garcia
1

purchase seems compensation apologize it frustration credit

Customer : Hello , I recently purchased the new blender from your store , but there to be a problem with . It's not working properly .


Customer Service : Oh , I'm terribly sorry to hear that you're experiencing issues with the blender . We sincerely for the inconvenience . Can you please provide me with some details about the problem you're encountering ?

Customer : Well , whenever I try to blend something , the blades seem to get stuck , and the motor makes strange noises .

Customer Service : I understand your . As for the issue you've faced , we would like to offer you a voucher that you can use towards your next .

Customer : That sounds fair . Thank you for your assistance .

2

complaint order disappointment provide sorry

Customer : Good afternoon , I have a about the laptop I bought from your company . It's been freezing frequently .

Customer Service : Oh no , I'm to hear about the issues you're facing with your laptop . We understand your . To make things right , we'll you with a discount code for your next . Additionally , we can arrange for a technician to assess the laptop and determine the best course of action to resolve the freezing issue .

Customer : Thank you for your understanding . I appreciate your help . A discount on my next order would be great , and having a technician look at the laptop sounds like a good plan .

3

ship replacement voucher received terribly

Customer : Hello , I the package containing the new bookshelf , but there are missing parts , and the wood seems damaged .

Customer Service : I'm sorry to hear about the condition of the bookshelf you received . We'll out a bookshelf to you immediately , and as a gesture of apology for the inconvenience you've faced , we'll provide you with a credit that you can use towards any future purchases .

Customer : Thank you for addressing the issue promptly . I appreciate your commitment to resolving the problem .

4

refund having discount issues process

Customer : Hi , I bought a pair of headphones last week , and I'm some with it . The sound keeps cutting out .

Customer Service : I'm sorry to hear about the trouble you're having with the headphones . We'll a full for your purchase right away . Additionally , if you're interested , we can offer you a code for your next order as a gesture of goodwill .

Customer : Thank you for your prompt response . A refund would be greatly appreciated . And I'll definitely take you up on that discount code for my next purchase .

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