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Problems.

Presentación

Choose the best response.

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Sobre Presentación
Second Language
Segunda Lengua
business english
listening comp
a1
critical thinking
1 veces realizada

Creada por

R Aldeco
R Aldeco
México

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Problems. Versión en línea

Choose the best response.

por R Aldeco
1

Instructions

Listen and choose the best response-

2

One

  1. Speaking. How can I help you?
  2. No, thanks. Not today.
  3. Yes, of course. What's the model number?

3

Two

  1. Well, my air conditioner is out of order, too.
  2. I know. It's a very good machine.
  3. I'm sorry to hear that. What seems to be the problem?

4

Three

  1. Is the printer broken?
  2. Could you give us some details, please?
  3. All your invoices are incorrect.

5

Four

  1. Yes. I finish work at 6.30
  2. The instructions are missing  and some parts are broken.
  3. I'm sorry. All the trains are delayed. It's terrible!

6

Five

  1. Well, I think they're unhappy here. That's the problem.
  2. I don't think there's enough space.
  3. Because they don't go to meetings.

7

Six

  1. I'm afraid she's in a meeting just now. Would you like to leave a message?
  2. I'm sorry to hear that.
  3. Hello. Bob Lyons here. I'd like to speak to the manager, please.

8

Key 1

  1. Could I speak to Mr Pinto, please? Speaking. How can I help you?
  2. I'm phoning about the new air conditioner. It doesn't work. I'm sorry to hear that. What seems to be the problem?
  3. I'm afraid my invoice is wrong. Could you give us some details, please?

9

Key 2

  1. You're a bit late this morning. I'm sorry. All the trains are delayed. It's terrible!
  2. Why don't they come to work on time? Well, I think they're unhappy here. That's the problem.
  3. Good morning, Sunrise Electronics. Ana Schwarz speaking. Hello. Bob Lyons here. I'd like to speak to the manager, please.

10

Good job

Well done!
 
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