5 OOS-unit one: letter of complaint

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unit 1

functions

5oos

Edad recomendada: 16 años

1 veces realizada

Creada por

Alexandra Ceuppens

Bélgica

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Alexandra Ceuppens

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Completar frases 5 OOS-unit one: letter of complaintVersión en línea Complete the letter of complaint by clicking the correct word. por Alexandra Ceuppens 1 Sir Dear and or Mada 2 booking to complain reference about is for am writing complaining the I a holiday . I recently went on with Paradise Holidays . My family and I spent two weeks from 14th August 2015 at the Calton Hotel in Navellia ; our holiday is BN77123 . 3 reception the lengthy absence hotel from First of all , on our arrival , there was nobody to greet us and when , after a 15 - minute wait , we finally booked in , the girl was sullen and unhelpful and made no apology for her . 4 extra this paid although for asked we My second complaint concerns the room we had . It was very dirty and did not have a sea view , when we booked the holiday . When we tried to explain this to the receptionist , she was extremely rude and refused to change our room . 5 full dishes another small the was plates big food To make matters worse , problem . They served the same every mealtime and the portions were very , so we never felt . 6 stated that Your singer brochure Their band the hotel offered a wide range of entertainment , but in fact , there was just one with a terrible voice , who sang the same songs every night . 7 I partial like very therefore would be refund grateful a All this has spoilt what should have been a wonderful holiday , and I would . I suggest fifty percent of the cost of the holiday . if you could do it . 8 see hearing look hear I to forward from you . 9 faithfully sincerely Yours , Samuel Morriso n

Completar frases

5 OOS-unit one: letter of complaintVersión en línea

Complete the letter of complaint by clicking the correct word.

Sir Dear and or Mada

booking to complain reference about is for am writing complaining the I

a holiday . I recently went on with Paradise Holidays . My family and I spent two weeks from 14th August 2015 at the Calton Hotel in Navellia ; our holiday is BN77123 .

reception the lengthy absence hotel from

First of all , on our arrival , there was nobody to greet us and when , after a 15 - minute wait , we finally booked in , the girl was sullen and unhelpful and made no apology for her .

extra this paid although for asked we

My second complaint concerns the room we had . It was very dirty and did not have a sea view , when we booked the holiday . When we tried to explain this to the receptionist , she was extremely rude and refused to change our room .

full dishes another small the was plates big food

To make matters worse , problem . They served the same every mealtime and the portions were very , so we never felt .

stated that Your singer brochure Their band

the hotel offered a wide range of entertainment , but in fact , there was just one with a terrible voice , who sang the same songs every night .

I partial like very therefore would be refund grateful a

All this has spoilt what should have been a wonderful holiday , and I would . I suggest fifty percent of the cost of the holiday . if you could do it .

see hearing look hear I to forward

from you .

faithfully sincerely

Yours ,
Samuel Morriso n

5 OOS-unit one: letter of complaint

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5 OOS-unit one: letter of complaintVersión en línea

por Alexandra Ceuppens

Sir Dear and or Mada

booking to complain reference about is for am writing complaining the I

reception the lengthy absence hotel from

extra this paid although for asked we

full dishes another small the was plates big food

stated that Your singer brochure Their band

I partial like very therefore would be refund grateful a

see hearing look hear I to forward

faithfully sincerely