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Writing an email of orders

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Complete the emails with the right words

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Writing an email of orders

Complete the emails with the right words

Eduardo Garcia
1

delivery forward cancellation order time well attention shipping Sincerely result

Email 1

Subject : Inquiry about Order #12345

Dear Customer Support ,

I hope this email finds you . I am writing to inquire about my recent #12345 , placed on the 31st August , with guaranteed within 24 hours . Unfortunately , I haven't received the package yet .

I would like to request an update on the status and an estimated delivery . If there is any issue , I would appreciate your assistance in resolving it promptly .

As a of the delayed delivery , I am concerned about the possibility of or the need for a refund . I look to hearing from you soon and finding a solution .

Thank you for your to this matter .

,
Eduardo Garci a

2

response Looking Dear provide regarding Unfortunately regards hope would like

Email 2

Subject : Return Request for Order #67890

Customer Support ,

I you are doing well . I am writing my recent purchase of a laptop , order #67890 , which was delivered on 28th January .

, I am not satisfied with the product as it does not meet my expectations . I like to request a return and a refund for the purchase .

I have carefully repackaged the item and am ready to ship it back as per your return policy . Please me with the necessary instructions and a return shipping label , if applicable .

I would to assure you that I value your services and am hopeful that the return process can be resolved smoothly .

forward to your prompt and assistance .

Thank you and best ,

Eduardo Garci a