Relacionar Columnas Business telephoning etiquetteVersión en línea Students will match halves of statements to complete an idea, with the purpose of reviewing rules of etiquette for business telephoning. por María Guadalupe Diez Sánchez 1 Don't talk too loudly or softly. 2 Don't speak 3 Answer the phone with a greeting such as "Hello" or 4 For clarity, keep the mouthpiece 5 If you have to call back later, give the person a time. 6 Smile. They can't see it, 7 If there's a lot of ambient noise around you, 8 If you're making a call or expecting one, don't eat or drink. 9 Be courteous even if the other 10 Listen to what the caller has to say use your mute button when you're not speaking. but it puts a positive spin on your voice. "Good morning," and follow up with your name and the company name. If you're not sure how many decibels you regularly use, call a friend and get feedback. without interrupting. party is belligerent or belittling. Talking through a mouthful of sandwich is often unintelligible. too fast. about two fingers away from your lips. Once you promise, don't fail to make the call.
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