Relacionar Columnas Business telephoning etiquetteVersión en línea Students will match halves of statements to complete an idea, with the purpose of reviewing rules of etiquette for business telephoning. por María Guadalupe Diez Sánchez 1 Listen to what the caller has to say 2 Don't talk too loudly or softly. 3 If there's a lot of ambient noise around you, 4 Smile. They can't see it, 5 Answer the phone with a greeting such as "Hello" or 6 For clarity, keep the mouthpiece 7 Don't speak 8 Be courteous even if the other 9 If you're making a call or expecting one, don't eat or drink. 10 If you have to call back later, give the person a time. Talking through a mouthful of sandwich is often unintelligible. but it puts a positive spin on your voice. without interrupting. too fast. use your mute button when you're not speaking. If you're not sure how many decibels you regularly use, call a friend and get feedback. Once you promise, don't fail to make the call. about two fingers away from your lips. party is belligerent or belittling. "Good morning," and follow up with your name and the company name.
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