Relacionar Columnas Business telephoning etiquetteVersión en línea Students will match halves of statements to complete an idea, with the purpose of reviewing rules of etiquette for business telephoning. por María Guadalupe Diez Sánchez 1 Answer the phone with a greeting such as "Hello" or 2 Be courteous even if the other 3 If you're making a call or expecting one, don't eat or drink. 4 If you have to call back later, give the person a time. 5 Smile. They can't see it, 6 If there's a lot of ambient noise around you, 7 Listen to what the caller has to say 8 For clarity, keep the mouthpiece 9 Don't talk too loudly or softly. 10 Don't speak If you're not sure how many decibels you regularly use, call a friend and get feedback. about two fingers away from your lips. party is belligerent or belittling. Once you promise, don't fail to make the call. too fast. but it puts a positive spin on your voice. without interrupting. Talking through a mouthful of sandwich is often unintelligible. "Good morning," and follow up with your name and the company name. use your mute button when you're not speaking.
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