Relacionar Columnas Bus Comm-Ch 2 TermsVersión en línea Terms for Ch 2 por Kerri Stegman 1 desk rage 2 empathic listening 3 empathy 4 ghosted / ghosting 5 soft skills 6 humility 7 discriminative listening 8 social loafing 9 matrixed teams 10 virtual teams 11 open-ended questions 12 close-ended questions 13 groupthink 14 critical listening 15 collaborative overload 16 cyberbullying 17 mindful 18 virtual meetings 19 hard skills Trying to see the world through another’s eyes, being nonjudgmental and eager to seek common ground. A form of bullying committed with digital devices aimed at scaring, angering, or shaming victims. Meetings of remote and dispersed team members facilitated by communication technology. The technical skills in a worker’s field. The type of listening that is necessary when workers must discern, understand, and remember; requires a listener to identify main ideas, understand a logical argument, and recognize the purpose of a message. An interview question that requires a more detailed response than a simple yes or no. A core leadership quality that fosters deep listening, respect for diverse views, and an openness to suggestions and feedback. A team member taking advantage of a group by collaborating very little Oral and written communication skills and other competencies such as active listening proficiency, appropriate nonverbal behavior, and proper business etiquette. Overwork resulting from the demands of the always-on workplace as workers struggle to set boundaries to protect from constant interaction. Faulty decision-making processes by team members who are overly eager to agree with one another. Active listening when we sincerely strive to understand others’ viewpoints. Being fully present, a prerequisite for active and empathic listening. The type of listening in which listeners judge and evaluate what they are hearing to decide whether the speaker’s message is fact, fiction, or opinion. Extreme outbursts or violent anger in the workplace. A group of people who, aided by information technology, accomplish shared tasks largely without face-to-face contact across geographic boundaries, sometimes on different continents and across time zones. Workplace collaboration among workers whose job task are spread across multiple teams and who don’t always work with the same people or report to the same manager. A question requiring a choice among set answers. Evasive behavior by people who seem to“disappear” and stop communicating.
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