Relacionar Columnas Bus Comm-Ch 2 TermsVersión en línea Terms for Ch 2 por Kerri Stegman 1 empathy 2 empathic listening 3 close-ended questions 4 ghosted / ghosting 5 hard skills 6 social loafing 7 mindful 8 humility 9 discriminative listening 10 matrixed teams 11 groupthink 12 open-ended questions 13 critical listening 14 virtual meetings 15 virtual teams 16 cyberbullying 17 collaborative overload 18 soft skills 19 desk rage An interview question that requires a more detailed response than a simple yes or no. A group of people who, aided by information technology, accomplish shared tasks largely without face-to-face contact across geographic boundaries, sometimes on different continents and across time zones. A form of bullying committed with digital devices aimed at scaring, angering, or shaming victims. Extreme outbursts or violent anger in the workplace. Faulty decision-making processes by team members who are overly eager to agree with one another. A question requiring a choice among set answers. Overwork resulting from the demands of the always-on workplace as workers struggle to set boundaries to protect from constant interaction. Oral and written communication skills and other competencies such as active listening proficiency, appropriate nonverbal behavior, and proper business etiquette. Being fully present, a prerequisite for active and empathic listening. Evasive behavior by people who seem to“disappear” and stop communicating. The technical skills in a worker’s field. Meetings of remote and dispersed team members facilitated by communication technology. A team member taking advantage of a group by collaborating very little Active listening when we sincerely strive to understand others’ viewpoints. Trying to see the world through another’s eyes, being nonjudgmental and eager to seek common ground. The type of listening in which listeners judge and evaluate what they are hearing to decide whether the speaker’s message is fact, fiction, or opinion. Workplace collaboration among workers whose job task are spread across multiple teams and who don’t always work with the same people or report to the same manager. A core leadership quality that fosters deep listening, respect for diverse views, and an openness to suggestions and feedback. The type of listening that is necessary when workers must discern, understand, and remember; requires a listener to identify main ideas, understand a logical argument, and recognize the purpose of a message.
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