Expresso customer relations

Test

You are goint to hear Lewis Bronze from Espresso talking about how his company communicates with customers. Listen and choose the best answer.

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Sobre Test

Second Language

Segunda Lengua

listening activities:listen and choose

2 veces realizada

Creada por

Nenika Campos

México

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Expresso customer relationsVersión en línea You are goint to hear Lewis Bronze from Espresso talking about how his company communicates with customers. Listen and choose the best answer. por Nenika Campos 1 Customer enquiries: customer relations team and ____________ a email (bulletin) b (freephone) helpline c (trained ) enginner 2 New product information: sent in weekly _______________ a email (bulletin) b (freephone) helpline c business development 3 Technical support available from ______________ a (freephone) helpline b subscription (s) c (trained ) enginner 4 Finding new customers is the job of ______________managers a business development b subscription (s) c (trained ) enginner 5 Customer satisfaction: dissatisfied customers do not renew ____________ a business development b subscription (s) c (trained ) enginner 6 Telephone and email used to encourage _________and to collect ideas for ____________ a email - trained b subscription (s) - engineer c dialogue – new material (s)