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Secretarial. Job Interview 2

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(8)
Units 1.14 and 3.2

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certificado
administration
secretarial english
25 veces realizada

Creada por

Kate Hrynevych
Kate Hrynevych
España

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Secretarial. Job Interview 2

Units 1.14 and 3.2

Kate Hrynevych
1

orders tasks refunds Time inquiries manage Administrative reception customers interns present up greeting on issues Experience overtime resolved

Work
Assistant
2015 -
? Oversee schedules for all executives and bookings for conference rooms and group workspaces .
? Work with HR department to facilitate recruitment drives .
? Train new administrative assistant in office management .
? Maintain and improve online databases of client accounts and external vendors , including updating information when necessary .
? Created a new system for following with potential clients in an efficient and effective manner .

Receptionist
2013 - 2015
? Managed front desk by answering phone , and directing visitors , and responding to email .
? Maintained work schedule for two senior executives , including travel plans and teleconference meetings .
? Created new system for receiving and filing physical mail and fax documents that improved efficiency and eliminated delays in time - sensitive .
? Awarded Employee of the Month twice and received highest possible score during the annual performance review .

Office Intern
2011 - 2013
? Performed numerous administrative as necessary , including scheduling meetings and travel , working with external vendors , interacting with visitors , and answering phone calls and emails from .
? Participated in - the - job training with several different departments , including human resources , payroll , accounting , and executive support .
? Helped plan and execute annual holiday parties , including organizing vendors , researching venues , and maintaining guest lists .

Part - Customer Service Representative
2010 - 2011
? Answered incoming calls from customers to create , resolve issues , initiate , and modify account information .
? Listened calmly to complaints and issues in a professional and accommodating manner .
? Volunteered for shifts to provide additional support during holidays .

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