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Important info to collect

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Important info to collect during reservation hotel

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Important info to collect

Important info to collect during reservation hotel

Janell Cossai
1

requests better details Occupancy payment reservation show income hotel staying dates not departments prepared no hotel information available guest coming confirm information

1 . Information about the Dates
It is important for the to confirm the which they will be staying at the , so that
- The hotel knows when the guest are for their stay
- The hotel makes sure that there are rooms .
- So that the hotel does book the room to someone else .

2 . Having updated about who will be in the hotel
Usually if the guest makes the reservation much earlier , the hotel will contact the guest when their stay is approaching , to .
The hotel needs to confirm , and update the information if needed , of who will be staying at the hotel .

3 . Having details in case the guest does not show up
The hotel must collect the guest's payment details to charge the guest , in case of a - ( when a guest decides to not show up for his / her reservation ) .
If the hotel does not collect this before , the hotel will have lost of a room .

4 . Be able to inform other about the preparation required
If the guests make any for their stay , they must be confirmed at so that all departments in the can be for the guests . The earlier each department is informed about the preparation required , the .