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1.  []
What is the man calling about?
A.
He's calling about his credit card balance.
B.
He's calling to cancel his credit card.
C.
He's calling because his credit card was stolen.
D.
He's calling because his credit card was cloned.
2.  []
What is the status of John's credit card balance?
A.
He went over his credit card limit.
B.
He owes a lot of money to the credit card company.
C.
He has no dues on his credit card.
D.
He still hasn't paid his last bill.
3.  []
What would John like to do next?
A.
He would like to close his account.
B.
He would like to change the status of his account.
C.
He would like to increase the limit on his credit card.
D.
He would like to get a new card for his wife.
4.  []
How can John change the status of his credit card?
A.
He has to send a letter to the bank.
B.
He has to call his bank manager's number.
C.
He has to go on the bank's website.
D.
He has to go to the bank.
5.  []
When will John go to the bank?
A.
He'll go there on saturday.
B.
He'll go there in the afternoon.
C.
He'll go there next Monday.
D.
He'll go there the next morning.