Icon Crear Crear
Jugar Test
1. 
My daughter is not able to come today. I am calling to _______ her appointment.
A.
confirm
B.
inquiry
C.
reschedule
2. 
You call ___________ if you want advice about a general health concern.
A.
Tele-health
B.
security
C.
crisis line
3. 
If you don't know the extension of the person you are trying to reach, stay on the line to speak to the __________.
A.
operator
B.
staff directory
C.
security
4. 
My son graduated last year. I am calling to have his _______ sent to Queen's University.
A.
transmission
B.
transcribe
C.
transcript
5. 
For _______________ inquiries, press zero.
A.
general
B.
cancel
C.
confirm
6. 
Please contact the school if you will ___________.
A.
be absent
B.
reschedule
C.
notify
7. 
If you know the extension of the person you wish to _______, enter it now.
A.
staff
B.
reach
C.
demit
8. 
For the _________ directory, please press 9.
A.
security
B.
crisis line
C.
staff
9. 
Please press zero to speak with the __________.
A.
general
B.
operator
C.
crisis
10. 
For any other ________, stay on the line to speak with the operator.
A.
staff
B.
crisis line
C.
inquiries