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crisis

operator

reschedule

staff

absent

cancel

reach

security

inquiries

confirm

general

transcript

normal; ordinary; average

the person who is responsible for answering the phone and redirecting calls

people who work at a specific place

protection services

stop; withdraw

questions

get ahold of

a written record (of your marks)

changing the date or time of an appointment

a serious problem that needs help right now

ensure your information is correct

not present