Relacionar Columnas CommunicationVersión en línea Communication matching game por Ebony Fultz 1 Used to give information with no expectation of feedback 2 Assigns tasks without seeking input from employee 3 Repeating information in a different way than what the patient said 4 Quality of patient care that is observable and measurable 5 Messages transmitted without the use of words 6 Balances concern with task and employee 7 Interacts with patients in an overpowering and forceful manner 8 May or may not all occur at the same time 9 Most important part of communication 10 Involves people settling their differences Restating Active listening Patient Outcomes Aggressive Communication One -way communication Non-verbal communication Conflict Resolution Autocratic style Verbal, nonverbal, affective Democratic Style
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