Relacionar Columnas CommunicationVersión en línea Communication matching game por Ebony Fultz 1 Involves people settling their differences 2 Assigns tasks without seeking input from employee 3 Most important part of communication 4 Interacts with patients in an overpowering and forceful manner 5 Balances concern with task and employee 6 Used to give information with no expectation of feedback 7 Repeating information in a different way than what the patient said 8 Messages transmitted without the use of words 9 May or may not all occur at the same time 10 Quality of patient care that is observable and measurable Restating Active listening Autocratic style Democratic Style One -way communication Aggressive Communication Patient Outcomes Conflict Resolution Verbal, nonverbal, affective Non-verbal communication