Relacionar Columnas CommunicationVersión en línea Communication matching game por Ebony Fultz 1 Messages transmitted without the use of words 2 Repeating information in a different way than what the patient said 3 May or may not all occur at the same time 4 Interacts with patients in an overpowering and forceful manner 5 Assigns tasks without seeking input from employee 6 Balances concern with task and employee 7 Quality of patient care that is observable and measurable 8 Involves people settling their differences 9 Most important part of communication 10 Used to give information with no expectation of feedback Democratic Style Conflict Resolution Restating Aggressive Communication Active listening Patient Outcomes Verbal, nonverbal, affective Non-verbal communication One -way communication Autocratic style