Relacionar Columnas CommunicationVersión en línea Communication matching game por Ebony Fultz 1 Messages transmitted without the use of words 2 Interacts with patients in an overpowering and forceful manner 3 Assigns tasks without seeking input from employee 4 Quality of patient care that is observable and measurable 5 Balances concern with task and employee 6 Repeating information in a different way than what the patient said 7 Most important part of communication 8 Used to give information with no expectation of feedback 9 Involves people settling their differences 10 May or may not all occur at the same time Active listening One -way communication Conflict Resolution Aggressive Communication Verbal, nonverbal, affective Autocratic style Patient Outcomes Democratic Style Non-verbal communication Restating