Relacionar Columnas CommunicationVersión en línea Communication matching game por Ebony Fultz 1 Balances concern with task and employee 2 Involves people settling their differences 3 Used to give information with no expectation of feedback 4 Quality of patient care that is observable and measurable 5 Repeating information in a different way than what the patient said 6 May or may not all occur at the same time 7 Messages transmitted without the use of words 8 Interacts with patients in an overpowering and forceful manner 9 Most important part of communication 10 Assigns tasks without seeking input from employee Verbal, nonverbal, affective Autocratic style Patient Outcomes Restating Conflict Resolution Non-verbal communication Active listening Aggressive Communication One -way communication Democratic Style