Relacionar Columnas CommunicationVersión en línea Communication matching game por Ebony Fultz 1 Most important part of communication 2 Messages transmitted without the use of words 3 May or may not all occur at the same time 4 Involves people settling their differences 5 Assigns tasks without seeking input from employee 6 Interacts with patients in an overpowering and forceful manner 7 Quality of patient care that is observable and measurable 8 Balances concern with task and employee 9 Used to give information with no expectation of feedback 10 Repeating information in a different way than what the patient said One -way communication Active listening Verbal, nonverbal, affective Non-verbal communication Autocratic style Patient Outcomes Conflict Resolution Aggressive Communication Restating Democratic Style
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