1
Besides military discount and tax exempt, what other discount does not apply for on-line orders?
2
When you need further assistance on information related with order’s ETA, replacements or any other special request, you need to fill out a…
3
1st level for escalated calls.
4
Department in charge of sending needed information to our customer’s bank to release a hold.
5
Discounts that are applied by entering a code at AutoZone.com before placing the order.
6
Type of payment beside PayPal.
7
Investigation for lost packages started with FedEx that we must follow up within 24-48 business hours
8
Which is the most amount you can refund on shipping charges for customer satisfaction?.
9
Form that must be sent by international customer to place orders.
10
Department in charge of processing and shipping orders.
11
A company working side by side with AutoZone which offers 2 day free delivery on available items.
12
Tool where we need to login at least once a week in order to avoid losing the access password.
13
Mail in promotions offered by vendors.
14
Shipping method used on Auto parts over 120 lbs. and over-sized.
15
New AutoZone.com payment method provide by a third party.
16
Ground, Rush, and overnight are shipping methods offer by …
17
Tool that difference us from the competitor and is used to search for Auto parts by entering the year, make, model and engine size of the vehicle.
18
This shipping company is used on packages sent to APO, FPO, DPO and PO Boxes. It can divide the packages but not necessarily deliver them the same day.
19
These items are ordered from the vendor and take 3-5 business days to be processed.
20
Tool we use to verify orders’ status and information.
