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American Marketing Association ( AMA ) definition is : Management philosophy according to which a firm's ____________________ can be best achieved through identification and satisfaction of the customers' stated and unstated ____________________ and wants .
This definition highlight two ____________________ , approaches or points of view from which the concept of marketing can be studied :
? A business approach or ____________________ that focuses on ____________________ and meeting the stated or hidden needs or wants of ____________________ .
? Instruments , techniques and ____________________ aimed at anticipating , identifying and ____________________ the needs of the consumer , which allow executing actions that lead to the ____________________ of the objective of consumer ____________________ and facilitate the achievement of the company's objectives in a ____________________ way .