Good
afternoon
Mrs
Brown
,
can
I
____________________
____________________
?
Yes
,
I've
got
an
appointment
at
2
.
Welcome
Mr
Richie
,
____________________
____________________
____________________
____________________
for
you
today
?
I'd
like
to
have
a
trim
Do
you
have
____________________
____________________
?
Yes
,
with
Sally
Where
is
the
cloakroom
?
Here
it
is
,
on
your
right
.
____________________
____________________
take
your
coat
?
Would
____________________
____________________
something
to
read
____________________
you're
waiting
?
No
thanks
,
I
have
brought
my
own
book
.
Where
can
I
find
the
towels
?
In
the
top
____________________
.
Where
do
you
keep
your
tools
,
such
as
the
comb
,
the
clippers
?
In
the
rolling
____________________
Would
you
like
to
____________________
me
to
the
shampoo
area
please
?
Certainly
,
I
really
need
to
have
my
hair
washed
.
Should
we
____________________
the
bangs
?
Which
side
do
you
want
it
____________________
?
Yes
,
keep
the
bangs
,
on
the
left
side
How
much
do
you
want
me
to
____________________
____________________
the
top
?
5
centimeters
?
Not
that
much
.
A
centimetre
longer
thanks
.
I
want
it
very
short
on
the
side
Ok
,
then
I'll
take
my
____________________
____________________
1
May
____________________
____________________
a
new
haircut
for
you
?
Sure
,
go
ahead
I'm
sick
and
tired
of
this
bob
,
I
want
to
change
.
The
____________________
____________________
cuts
at
the
moment
are
?
Don't
you
think
it
could
become
a
bit
old
fashioned
very
soon
?
This
hairstyle
will
never
go
____________________
____________________
____________________
.
Will
it
be
fashionable
this
year
?
Yes
,
?
has
become
a
____________________
in
the
fashion
world
,
as
well
as
for
celebrities
such
as
?
What
about
an
A
-
line
bob
?
The
A
-
line
bob
has
made
____________________
____________________
____________________
in
?
.
,
but
in
?
.
it
started
to
fade
Do
you
think
it
would
suit
me
?
It
is
very
____________________
on
all
faces
Yes
but
on
my
face
?
You
have
a
(
heart
-
shaped
)
face
.
We
can
____________________
it
by
/
with
?
.
.
We
can
leave
more
____________________
around
that
area
.
We
want
to
____________________
the
shape
because
you've
got
(
the
width
at
the
top
)
.
We
can
do
something
that
really
____________________
the
general
overall
face
shape
.
It
will
look
?
.
Have
you
____________________
a
colour
with
us
before
?
No
,
I've
always
been
to
Harry's
,
but
I
want
to
change
now
and
come
to
you
.
How
____________________
____________________
was
it
that
you
had
this
done
?
Probably
a
few
months
?
Yes
,
3
months
ago
.
How
about
If
we
do
the
partial
highlights
and
then
for
the
base
colour
kind
of
a
warmer
brown
?
Yes
,
perfect
,
I
think
my
brown
is
too
dark
.
Do
you
want
highlights
in
____________________
shades
?
I
prefer
discreet
shades
I'll
just
mix
the
colours
and
we
can
get
____________________
/
we
can
start
.
OK
,
I'm
waiting
,
I'm
looking
forward
to
seeing
this
new
colour
!
How
long
have
you
____________________
____________________
?
I've
been
hairdressing
now
for
_____
,
I
started
thinking
of
becoming
a
hairdresser
______
years
ago
.
I've
always
____________________
of
being
a
hairdresser
,
since
I
was
5
.
Really
?
What
do
you
like
so
much
about
the
job
?
What
I
really
like
about
hairdressing
is
that
?
Hairdressing
is
the
ONLY
job
that
I
know
where
?
.
So
what
are
you
doing
now
with
my
hair
?
What
do
you
need
those
foil
and
hairpins
for
?
I
start
____________________
?
.
first
,
(
I
leave
the
long
hair
in
there
)
.
I'm
____________________
to
(
get
most
of
it
out
of
the
way
)
by
combing
it
,
with
the
hairpins
.
Then
I'm
going
to
colour
each
section
,
from
____________________
to
____________________
.
For
the
highlights
her
,
I
will
need
to
use
____________________
.
When
we
have
rinsed
it
,
I'm
going
to
(
take
a
diagonal
parting
)
here
and
use
these
____________________
____________________
to
hold
strands
of
hair
so
that
I
can
cut
each
section
,
one
by
one
,
in
my
____________________
,
palm
to
____________________
.
Do
you
think
I
will
be
able
to
make
my
hair
into
a
bun
for
my
sister's
wedding
next
week
end
?
Yes
,
you
could
____________________
next
week
and
I
could
do
that
for
you
But
my
hair
isn't
very
long
,
is
my
bun
going
to
hold
?
Yes
,
we
can
____________________
it
with
an
elastic
____________________
,
then
pull
____________________
the
elastic
,
only
pull
halfway
through
,
wrap
excess
hair
____________________
the
bun
and
tuck
____________________
the
band
.
And
we
can
have
a
fancy
hair
pin
____________________
right
above
the
bun
.
That
would
look
____________________
!
How
is
that
?
/
What
do
you
think
?
Do
you
like
it
?
Perfect
.
Thank
you
very
much
it
looks
____________________
.
I
want
to
buy
a
new
conditioner
.
What
____________________
you
like
about
your
current
conditioner
?
It
is
full
of
parabens
,
very
bad
for
my
health
,
and
I
don't
like
the
scent
anymore
.
You'll
be
happy
to
know
that
all
our
ingredients
are
____________________
,
and
our
products
are
paraben
____________________
.
____________________
many
products
that
are
on
the
market
,
you
can
feel
secure
that
they
aren't
putting
your
health
at
risk
.
Many
of
our
products
have
____________________
but
we
DO
have
one
that
does
not
My
hair
sometimes
gets
oily
and
I
may
have
dandruffs
.
I'll
give
you
a
____________________
to
regularize
your
____________________
but
above
all
don't
____________________
your
scalp
when
you
shampoo
.
Wash
it
____________________
.
May
I
suggest
you
change
your
make
up
?
You
have
a
new
hair
colour
;
rosy
tones
are
no
longer
____________________
.
You're
right
rosy
tones
do
not
match
new
colour
.
What
do
you
suggest
?
Can
I
____________________
an
appointment
for
you
next
week
at
(
3
pm
)
?
Could
you
make
it
a
little
earlier
?
Thank
you
____________________
coming
with
us
.
Would
you
like
____________________
____________________
____________________
a
taxi
for
you
?
Yes
,
please
It's
raining
,
I
don't
want
to
walk
.
Bye
!
