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1. 
Peter loves to have a good time. Almost every day after working at the salon, he meets up with his buddies to hang out. They go to one another's apartments, order pizza, drink and watch television until late into the night. Often, because Peter is so tired, he sleeps on his friend's couch and then gets up the next day and goes directly to work. His salon coworkers always know when Peter has been out with his friends the night before because he is barely awake, is unshaven, and is wearing the same clothes he wore the day before. Peter gets teased by some of the other salon employees for being a "free spirit," but Allie, the salon manager, isn't as able to dismiss his messy appearance because he is often so disheveled that he is off-putting to salon clients. Allie decides to have a conversation with Peter about his appearance and personal hygiene. The best time for Allie to approach Peter would be:
A.
When they are in a staff meeting.
B.
When Peter is with a client.
C.
When Allie is in a managers' meeting.
D.
When they are alone in the salon.
2. 
What should Allie discuss with Peter?
A.
his sleeping habits
B.
his irresponsible behavior toward his family
C.
his attitude about partying too much
D.
his personal appearance and its effect on the salon's clients
3. 
What could Peter do to make sure he is fresh for work even on nights when he doesn't sleep at home?
A.
spray his worn clothing with something that eliminates odors
B.
keep clean clothing and personal hygiene products with him when he stays away from home
C.
spray himself with some cologne on the way in to work
D.
take a shower the evening before so he doesn't have to worry about it in the morning
4. 
The image that Peter is projecting to clients suggests that he is
A.
a serious professional concerned with learning more on the job
B.
sad and unhappy in his work
C.
concerned with doing an excellent job at the salon
D.
unconcerned about his appearance and sleeping wherever he can
5. 
Paige is in her early twenties and loves to wear her short, cropped hair messy with styling glue; she describes her style as "bad-girl-meets-the-beauty-biz." She also often wears sleeveless or short-sleeved shirts to show off her numerous tattoos. Paige loves to wear dark, colorful makeup applied in a "gothic" fashion. Since she really needs a job, Paige has decided to apply at the luxury spa that has just opened a few blocks from her home. A couple of days before her interview, Paige goes into the spa and observes that the spa employees are all wearing simple black clothing with white smocks over them. She notices that their hair is styled into simple and classic looks and their makeup is very subtle, employing natural colors and techniques. Paige decides that in order to have a shot at the job she wants so desperately she will dress in accordance with the other spa staffers during her interview and then slip into her own style once she has gotten the job. How should Paige go about finding the best place to work?
A.
Visit several salons and determine which one is most in line with her own sense of style
B.
Ask her friends what type of salon they are looking for and follow their lead
C.
Agree to be a salon assistant for at least one year before making a decision
D.
Apply for a position at a mall salon and take the job when it is offered
6. 
From the description, what seems to be the energy and image of the spa Paige is interviewing at?
A.
a low-cost salon that specializes in short, layered cuts
B.
a chic spa with celebrity clients
C.
a high-end spa that has an exclusive clientele
D.
a high-end color-only salon
7. 
What type of salon seems most appropriate for someone with Paige's sense of style to work in?
A.
A moderately priced salon that caters to young clients who have a sense of adventure
B.
A color-only salon catering to clients who want to cover gray hair
C.
A moderately priced salon that caters to business people
D.
A mall salon that caters to families and children
8. 
Is Paige's approach to getting this job ethical?
A.
Yes, because the spa should be hiring her for her skill and not her appearance
B.
Yes, because she really needs the job and she will be a good employee
C.
No, because she isn't being honest about who she really is
D.
No, because she can help the salon change its culture