Relacionar Columnas Making and Handling ComplaintsVersión en línea Matching por Logos Sprachinstitut 1 Your purchasing department lost our order. 2 We can´t ship the parts until next week. 3 Your antivirus program is causing problems. 4 We´re not happy with the installation work. 5 No, I can´t do that. 6 You used the wrong material. 7 The activation key doesn´t work. 8 You´re charging us too much. The activation key doesn´t seem to work. I´m afraid next week is the earliest we can ship the parts. It looks like you might be charging us too much. It looks like your antivirus program might be the source of the problems. I´m afraid that´s not possible. It sounds as if your purchasing department might have lost our order. It seems like you used the wrong material. The installation work could be better.