1
Language used to mantain relationships, taking into account gestures, body language
2
A message with a clear objective, in order to get some kind of information
3
Write a text of something that has been said
4
the analysis of the language in use
7
he or she has full range of voice quality effects such as facial expression, postural and gestural systems
8
He or she can review what has done before and can change if it is the case