#3 Management Style
#12 Image of Nursing
#9 Autonomy
#8 Consultation and Resources
#10 Community and the Health Care Organization
#2 Organizational Structure
#6 Quality of Care
#5 Professional Models of Care
#13 Interdisciplinary Relationships
#11 Nurses as Teachers
#14 Professional Development
#4 Personnel Policies and Programs
#7 Quality Improvement
#1 Quality of Nursing Leadership
Nurses are seen as a pivotal part of the health care team.
The organization has sufficient resources and utilizes experts, including advance practice nurses. Nurses are involved in professional organization (ex. American Nurses Association).
Education is important in the organization including patient education and nurse to nurse education (student nurses, new graduate nurses, and experience nurses).
These include primary nursing, case management, family-centered, district, and wholistic. These provide for the continuity of care and take into consideration that patients have unique care needs.
Nursing leaders are continually involved in staff and patient advocacy. Staff and patient educational programs are developed and utilized by the nurse leaders.
Nursing leaders are accessible and communicate with staff in order to assist in resolving issues. Leaders round and speak to staff to hear ideas about improvement.
This is the driving force behind the entire organization. Nurses are responsible for a positive influences on patient outcomes.
The nurse provides actions and judgment based on assessment using competency, knowledge, and experience.
The nurses engage in interdisciplinary team work.
Generally flat, rather than tall, and decision making is shared. There is a strong nursing presence in committees and help make policy and procedural change. Nursing leaders serve at the executive level of the facility.
The organization has a way to measure quality and a process to increase the quality of care/service.
Opportunities for career growth are available to staff. Salaries and benefits are competitive. Nursing staff is involved in staff policy changes.
Programs that promote formal education, professional certification, and career development are evident
Nurses in the organization have partnerships with community organizations.
