Information Sharing
Courteous
Convincing
Speak and write at the audience level
Receiver-the recipient of the message
Sender- has a message to send
Channel-the medium through which a message is sent
Clear
Concise
Consider intent vs. interpretation
Correct
Feedback-the reaction given by the receiver
Noise-anything that interferes
Complete
Message-the object of the interaction
Minimize miscommunication
Communicate to share ideas
Persuasion/Influence
Command/Instruct
Conflict Resolution
Understand barriers to communication
Social/Expressive
Consider both fact and feeling aspects of communication
