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Jugar Froggy Jumps
1. Customer experience
A
CX
B
CE
C
KPI
2. Customer experience management
A
CXM
B
CJ
C
CJM
3. User experience
A
UX
B
OXO
C
UE
4. Customer relationship management
A
CRM
B
CSM
C
CS
5. Business to Customer
A
B2C
B
BTC
C
CBT
6. Business to Business
A
B2B
B
BTB
C
BCX
7. Customer satisfaction
A
CSAT
B
VoC
C
CES
8. Key Performance Indicator
A
KPI
B
KeyPI
C
KiPi
9. Voice of customer
A
VoC
B
VC
C
VooC
10. Person to person
A
P2P
B
PTP
C
PP