Imprimir Froggy Jumps: Customer Experience terms (second language - segunda lengua - business english - business vocabulary)

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Jugar Froggy Jumps

1. Customer experience

A

CX

B

CE

C

KPI

2. Customer experience management

A

CXM

B

CJ

C

CJM

3. User experience

A

UX

B

OXO

C

UE

4. Customer relationship management

A

CRM

B

CSM

C

CS

5. Business to Customer

A

B2C

B

BTC

C

CBT

6. Business to Business

A

B2B

B

BTB

C

BCX

7. Customer satisfaction

A

CSAT

B

VoC

C

CES

8. Key Performance Indicator

A

KPI

B

KeyPI

C

KiPi

9. Voice of customer

A

VoC

B

VC

C

VooC

10. Person to person

A

P2P

B

PTP

C

PP