1
A comparison of a training programs cost and key behaviors being satisfied
2
Measures that a company and its trainer use to evaluate training programs. Also called training outcomes
3
The practice of using quantitative methods and scientific methods to analyze data from human resource databases
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Factors that lead one to question either (1) the believability of a study’s results or (2) the extent to which evaluation results are generalizable to other groups of trainees and situations
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A computer interface designed to receive and analyze the data from departments within the company to provide information to managers and other decision makers
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An employee’s use of information to determine career interests, values, aptitudes, and behavioral tendencies
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Evaluation conducted to improve the training process; usually conducted during program design and development. Uses qualitative data
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An analysis determining the economic advantages of a training program using accounting methods.
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Outcomes including attitudes and motivation.
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Designation of what information is to be collected, from whom, when, and how to determine the effectiveness of training
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The value a company gains from a training program
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The degree to which outcomes can be measured consistently over time
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A situation in which employees in an evaluation study perform at a high level simply because of the attention they are receiving
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The process of collecting the outcomes needed to determine whether training has been effective
15
Evaluation conducted to determine the extent to which trainees have changed as a result of participating in a training program. Uses quantitative data.
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A group of employees who participate in an evaluation study but do not attend a training program
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Costs not related specifically to a training program’s design, development, or delivery
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The process of using a small group of individuals who are stakeholders in training (SMEs, instructional designers, managers of trainees) to identify and agree on training program outcomes
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A test previewing a training program with potential trainees and managers or other customers.
20
A comparison of a training program’s monetary benefits and costs.
