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Jugar Test
1. 
¿QUIÉN ES EL REMITENTE EN UNA CARTA COMERCIAL?
A.
ADDRESSER
B.
PURCHASER
C.
CUSTOMER
D.
ADRESSEE
2. 
¿QUIÉN ES EL DESTINATARIO EN UNA CARTA COMERCIAL?
A.
ADRESSEE
B.
BUYER
C.
SELLER
D.
CUSTOMER
3. 
WHERE IS THE ADDRESSER INFORMATION?
A.
ON THE RIGHT UP SIDE OF THE LETTER
B.
ON THE LEFT SIDE OF THE LETTER
C.
AT THE END OF THE LETTER
D.
"A" AND "B" ARE CORRECT
4. 
WHAT IS THE PLACE OF THE DATE IN A COMMERCIAL LETTER?
A.
ON THE RIGHT SIDE UNDER THE ADDRESSER INFORMATION
B.
ON THE LEFT SIDE
C.
BOTH ARE CORRECT
D.
AT ANY PLACE
5. 
HOW SHOULD BE THE CONTENT OF A COMMERCIAL LETTER?
A.
SHORT, ACCURATE AND CLEAR
B.
AS LONG AS NECESSARY.
C.
MORE THAN ONE PAGE.
D.
"A" AND "C" ARE CORRECT
6. 
WHAT ARE THE PARTS OF A COMMERCIAL LETTER?
A.
HEADING, GREETING, INTRODUCTION, BODY, CLOSING.
B.
HEADING, BODY, CLOSING
C.
"A" AND "B" ARE CORRECT.
D.
GREETING, INTRODUCTION, FAREWELL.
7. 
WHAT IS THE ONLY PART OF A COMMERCIAL LETTER THAT CAN BE HANDWRITING?
A.
THE SIGNATURE
B.
THE DATE
C.
GREETING
D.
FAREWELL
8. 
WHICH ONE OF THE FOLLOWING GREETINGS IS CORRECT?
A.
Dear Mr. Rodríguez.
B.
Dear sirs.
C.
Dear mr. Rodríguez.
D.
Dear Mr. Peter
9. 
WHAT IS THE MOST FORMAL CLOSING?
A.
LOOKING FORWARD TO HEARING FROM YOU.
B.
SEE YOU SOON.
C.
GOOBYE!
D.
SEE YOU LATER.
10. 
IF WE DON'T KNOW THE NAME OF THE CLIENT WE USE...
A.
YOURS FAITHFULLY
B.
BEST REGARDS
C.
YOURS SINCERELY
D.
BEST WISHES
11. 
MOST FORMAL WAY FOR REQUESTING AN INVOICE
A.
WOULD YOU PLEASE SEND ME THE INVOICE AS SOON AS YOU CAN?
B.
SEND HIM THE INVOICE.
C.
I NEED THE INVOICE URGENTLY.
D.
I WANT YOU TO FAX ME THE INVOICE!
12. 
WHAT WOULD BE THE RIGHT ANSWER FOR A CLIENT ASKING FOR A DELAY OR SENDIND A COMPLAINT?
A.
WE ARE PROCESSING YOUR REQUEST
B.
WE KEEP IN TOUCH
C.
WE DON'T HAVE THAT INFORMATION
D.
PLEASE ASK OUR CUSTOMER SERVICE
13. 
HOW WOULD YOU SAY "TE ADJUNTO" IN AN EMAIL?
A.
I ATTACH
B.
I ENCLOSE
C.
I SEND YOU
D.
I FAX YOU
14. 
WHAT DOES "QTY" MEAN?
A.
QUANTITY
B.
QUOTE TO YOU
C.
QUESTION TO YOU
D.
QUALITY TEAM YEAR
15. 
WHAT DOES THE ACRONYM "S & H" REFER TO?
A.
SHIPPING AND HANDLING
B.
SEA AND HANDLING
C.
SHIP TO HOME
D.
NINGUNA DE LAS 3
16. 
¿QUÉ TIPO DE SALUDO ES "HOW DO YOU DO"?
A.
FORMAL
B.
INFORMAL
C.
COLLOQUIAL
D.
NINGUNO DE LOS TRES