1
The process used to determine if training is necessary; the first step in the Instructional System Design (ISD) model
2
_____ analysis involves determining why there are performance issues, identifying who needs training, and determining employees’ readiness
3
____ Model identifies competencies necessary for each job as well as the knowledge, skills, behavior, & personal characteristics for each competency
4
Asking a large group of employees (the crowd) using social media or the web to help provide information for needs assessment
5
_____ analysis determines the difference between employees’ current and expected performance
6
Instructions that tell employees what, how, and when to perform; also, the resources that employees are given to help them perform their jobs
7
_____ analysis determines the appropriateness of training, considering the context in which training will occur
8
Job _____ refers to an employee currently holding a particular job
9
_____ experts are people who know about, training issues, knowledge, skills, and abilities, necessary equipment, conditions under which tasks have to be performed.
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Company leaders, top-level managers, mid-level managers, trainers, and employees who are end users of learning
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Competency in performing a task
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The physical and mental capacity to perform a task
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A specific position requiring completion of certain tasks
14
Skills necessary for employees to perform their jobs and learn the content of training programs
15
_____ Analysis identifies the tasks and knowledge, skills, and behaviors for employees to complete their tasks
