1
_____ skills demonstrate the mastery of concepts and rules
2
_____ advantage gives an upper hand over other firms in an industry
3
_____ analysis is an identification of a company’s operating environment as well as an internal analysis of its strengths and weaknesses
4
Chief _____ Officer is the leader of a company’s knowledge management efforts
5
A company’s long-term reason for existing.
6
_____ knowledge can be formalized, codified, and communicated.
7
The acquisition of training and development activities from outside a company
8
_____ of training refers to employees applying learning to their jobs
9
Human _____ is the sum of the attributes, life experiences, knowledge, inventiveness, energy, and enthusiasm that a company’s employees invest in their work
10
Business _____ is a plan that integrates a company’s goals, policies, and actions
11
The picture of the future that a company wants to achieve
12
_____ of Practice (CoP) is a group of employees who work together, learn from each other, and develop a common understanding of how to get work accomplished
13
The purpose and expected outcome of training activities
14
_____ knowledge is personal knowledge based on individual experience and that is difficult to explain to others.
15
The theory of adult learning
