1.
The work of the job positions are so well portrayed that the
duties are clear.
A
Job Descriptions
B
Job Descriptions
C
Job Design
2.
This involves duties performed at work, the activities associated
with the duties, the responsibilities shared by employers and employees, and the performance outcomes required by the organization.
A
Job Descriptions
B
Job Descriptions
C
Job Design
3.
As a lateral transfer process, this intervention exposes employees
to a kaleidoscopic view of organizational life.
Job
A
Security Management
B
Job Enrichment
C
Job Rotation
4.
Organization-wide policies and practices
support a strategic management perspective of product, service, and customer
quality.
A
Preventive Maintenance
B
Total Quality Management
C
Continuous Improvement
5.
Managers assist employees to improve performance by analyzing
problems, offering suggestions, discussing errors and mistakes, and recommending organizational resources (such as training) to overcome problems.
A
Mentoring
B
Coaching
C
Feedback
6.
Honest representation of employee efforts and helpful recommendations
for improvement.
A
Motivation Systems
B
Performance Appraisals
C
Performance Management
7.
The organization fashions an appropriate fit between the machine
and the work environment.
A
Ergonomics
B
Safety Engineering
C
Green Workplace
8.
Efforts that are related to customer satisfaction, customer
loyalty, quality outcomes, and financial performance are prime drivers and indicators of business outcomes.
A
Retention
B
Staffing
C
Benefits
9.
Systems are in place to anticipate various sources and
uses of cash and to make accurate projections.
A
Cash Flow Analysis
B
Capital Investment
C
Financial Forecasting
10.
Systematic processes are used to identify employees for
senior management positions.
