Relacionar Columnas Bus Comm-Ch 2 TermsVersión en línea Terms for Ch 2 por Kerri Stegman 1 social loafing 2 humility 3 matrixed teams 4 discriminative listening 5 ghosted / ghosting 6 virtual meetings 7 virtual teams 8 empathy 9 collaborative overload 10 soft skills 11 hard skills 12 desk rage 13 groupthink 14 cyberbullying 15 open-ended questions 16 critical listening 17 close-ended questions 18 mindful 19 empathic listening A core leadership quality that fosters deep listening, respect for diverse views, and an openness to suggestions and feedback. A question requiring a choice among set answers. Overwork resulting from the demands of the always-on workplace as workers struggle to set boundaries to protect from constant interaction. A team member taking advantage of a group by collaborating very little The technical skills in a worker’s field. An interview question that requires a more detailed response than a simple yes or no. The type of listening that is necessary when workers must discern, understand, and remember; requires a listener to identify main ideas, understand a logical argument, and recognize the purpose of a message. Meetings of remote and dispersed team members facilitated by communication technology. A group of people who, aided by information technology, accomplish shared tasks largely without face-to-face contact across geographic boundaries, sometimes on different continents and across time zones. Faulty decision-making processes by team members who are overly eager to agree with one another. Evasive behavior by people who seem to“disappear” and stop communicating. Active listening when we sincerely strive to understand others’ viewpoints. The type of listening in which listeners judge and evaluate what they are hearing to decide whether the speaker’s message is fact, fiction, or opinion. Trying to see the world through another’s eyes, being nonjudgmental and eager to seek common ground. Extreme outbursts or violent anger in the workplace. Workplace collaboration among workers whose job task are spread across multiple teams and who don’t always work with the same people or report to the same manager. Oral and written communication skills and other competencies such as active listening proficiency, appropriate nonverbal behavior, and proper business etiquette. Being fully present, a prerequisite for active and empathic listening. A form of bullying committed with digital devices aimed at scaring, angering, or shaming victims.
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