Relacionar Columnas Bus Comm-Ch 2 TermsVersión en línea Terms for Ch 2 por Kerri Stegman 1 discriminative listening 2 cyberbullying 3 social loafing 4 empathic listening 5 matrixed teams 6 mindful 7 humility 8 virtual meetings 9 open-ended questions 10 close-ended questions 11 empathy 12 virtual teams 13 collaborative overload 14 hard skills 15 critical listening 16 desk rage 17 soft skills 18 groupthink 19 ghosted / ghosting Workplace collaboration among workers whose job task are spread across multiple teams and who don’t always work with the same people or report to the same manager. Evasive behavior by people who seem to“disappear” and stop communicating. The type of listening in which listeners judge and evaluate what they are hearing to decide whether the speaker’s message is fact, fiction, or opinion. Meetings of remote and dispersed team members facilitated by communication technology. A core leadership quality that fosters deep listening, respect for diverse views, and an openness to suggestions and feedback. Overwork resulting from the demands of the always-on workplace as workers struggle to set boundaries to protect from constant interaction. Extreme outbursts or violent anger in the workplace. Active listening when we sincerely strive to understand others’ viewpoints. Oral and written communication skills and other competencies such as active listening proficiency, appropriate nonverbal behavior, and proper business etiquette. A question requiring a choice among set answers. Faulty decision-making processes by team members who are overly eager to agree with one another. The type of listening that is necessary when workers must discern, understand, and remember; requires a listener to identify main ideas, understand a logical argument, and recognize the purpose of a message. A team member taking advantage of a group by collaborating very little The technical skills in a worker’s field. Being fully present, a prerequisite for active and empathic listening. Trying to see the world through another’s eyes, being nonjudgmental and eager to seek common ground. An interview question that requires a more detailed response than a simple yes or no. A group of people who, aided by information technology, accomplish shared tasks largely without face-to-face contact across geographic boundaries, sometimes on different continents and across time zones. A form of bullying committed with digital devices aimed at scaring, angering, or shaming victims.
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