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Grade 10 Office Procedure- Christmas Exam Review
Author :
Michaela Wells
1.
All of the following are responsible for providing the daily operational support in a company EXCEPT
A
switchboard operators
B
middle managers
C
branch officers
2.
Which of the following provide direction in carrying out the policies of a company?
A
department employees
B
board of directors
C
senior management
3.
Not-for-Profit entities and government units goals relates to the ___________________ they provide.
A
C.O.G.S
B
service
C
profit
4.
Businesses seek to make ___________________.
A
profit
B
expenses
C
C.O.G.S
5.
A __________________statement shows profit and loss for a business for a period of time.
A
Balance Sheet
B
income statement
C
cash flow
6.
The acronym C.O.G. S stands for
A
Cost of Goods Sold
B
Cost of Gross Sales
C
Care of Good Sisters
7.
A business experience a profit when the _________________________exceeds the expenses.
A
profit
B
C.O.G.S
C
revenue
8.
An example of a government unit is ________________________
A
Red Cross
B
Humane Society
C
Agriculture and Fisheries
9.
limited liability means
A
Legal protection of personal possession from company debts
B
Legal protection of shareholder from company fights
C
Legal protection of customers from company debts
10.
An example of the office activity 'communicating information' includes
A
Keyboarding and photocopying
B
Greeting Callers
C
Using reference materials