Where in the USA can the Waldorf-Astoria hotel be found?
3.
Which of the following is the Waldorf-Astoria hotel famous for?
A.
drinks
B.
clothing
C.
food
4.
One way of travelling in New York is by train. What is another name for this mode of transportation?
A.
subway
B.
bus
C.
motorcyle
5.
Which of the following headquarters is located in New York City?
A.
United Nations
B.
Commonwealth of Nations
C.
Caricom
6.
New York is the centre for several things. Name one of them.
7.
If one wishes to have a successful career in the hotel industry, what should they ensure first?
A.
work at a large hotel, attend trade shows and travel
B.
attend college and get training
C.
get work experience to improve their skills and knowledge
D.
graduate from high school
8.
As the manager of a hotel, you must ensure that your staff is giving the customers the best possible service. Which of the following displays good customer service?
A.
workers who are polite and courteous
B.
workers who are rude and insensitive
9.
As the manager of a hotel, you must ensure that your staff is giving the customers the best possible service. Which of the following displays good customer service?
