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1. If KIQ shows “Authorized" Carvana requires one ----------- document to clear the pending WI.
R O S I N R I D A D E C E I V A T S F
2. ------- customers must now sign registration paperwork prior to delivery. This ensures the timeliness of both the customer's delivery and vehicle registration.
O I I L L I S N
3. Beginning on April 1, 2022, the ---------- must have the new NCS company agent address, 245 Bellevue Ave., Hammonton, NJ 08037, included on the form.
R M S O S A F 8 9
4. Carvana will send customers the -------------------- email and SMS when: A customer that is NOT green and their Underwriting Deadline is approaching in 3 hours
E A C I E P R H D D O I L P G N N A A
5. Carvana provides a new workflow to reach out to the Treasury Ops Fraud Team when you are unable to complete ----------------- with ALL requirements outlined in the flow chart.
O V R S F D I U T N E F C A N I I
6. We will only request a legal ----------- document if the names across the ownership documents do not match at all.
E N H M A C E G A N
7. Now to accept a valid ------------ Address change document we must compare it to the document we have on HALO. We can not make exceptions and accept a different document.
A G T G O T R A E E I S
8. We would need to use NADA to clear the ID from the customer if the ------- didn't mention a clearance method.
L A S A M B T A E T A A
9. -------- is now able to estimate a customer’s annual income if he can recognize we have sufficient data from the Plaid Transaction Report.
S O N H A I R R
10. If the customer has a paper copy of their W------------ DL we can accept the paper copy But, we must have the permanent Driver's License to complete the registration. Please set the correct expectations with your customer in these situations!
O N H I W S A D G C T N