1.
If KIQ shows “Authorized" Carvana requires one ----------- document to clear the pending WI.
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2.
------- customers must now sign registration paperwork prior to delivery. This ensures the timeliness of both the customer's delivery and vehicle registration.
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3.
Beginning on April 1, 2022, the ---------- must have the new NCS company agent address, 245 Bellevue Ave., Hammonton, NJ 08037, included on the form.
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4.
Carvana will send customers the -------------------- email and SMS when:
A customer that is NOT green and their Underwriting Deadline is approaching in 3 hours
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5.
Carvana provides a new workflow to reach out to the Treasury Ops Fraud Team when you are unable to complete ----------------- with ALL requirements outlined in the flow chart.
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6.
We will only request a legal ----------- document if the names across the ownership documents do not match at all.
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7.
Now to accept a valid ------------ Address change document we must compare it to the document we have on HALO. We can not make exceptions and accept a different document.
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8.
We would need to use NADA to clear the ID from the customer if the ------- didn't mention a clearance method.
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9.
-------- is now able to estimate a customer’s annual income if he can recognize we have sufficient data from the Plaid Transaction Report.
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10.
If the customer has a paper copy of their W------------ DL we can accept the paper copy But, we must have the permanent Driver's License to complete the registration. Please set the correct expectations with your customer in these situations!