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Vocabulary Shipping and calls
Autor :
María GUTIÉRREZ MORALEDA
1.
when a company work with many countries we say it is a................
A
foreign service
B
export service
C
worldwide service
2.
when you can trust a company you say it is a.........
A
confident
B
reliable
C
trusty
3.
when the product arrive in perfect conditions, we say it´s.....
A
free of broken pieces
B
free of charge
C
free of damage
4.
if you ask a company for prices of their products or services you are asking for....
A
a budget
B
the money
C
a quote
5.
to unload means....
A
put items on a ship
B
take items off a ship
C
take items from the web
6.
the cargo is...........
A
something that annoys you
B
a type of ship
C
the products or goods
7.
the company that sells/offers you the products is the.....
A
shipper
B
supplier
C
consignee
8.
what are the..........................for exporting in China? do we need special documents?
A
requirements
B
needs
C
papers
9.
A similar expression meaning "transfer a call" is....
A
put through to
B
get back to
C
call back
10.
If you want someone to return your call you can say....
A
call back
B
put through to
C
greet
11.
when someone is speaking on the phone and can´t take your call we say that...
A
the line is cut off
B
hold the line
C
the line is busy
12.
when you finish your call, you....
A
put on hold
B
transfer the call
C
hang up
13.
when the priority of our call is high we say that it is....
A
not important
B
critical
C
currently
14.
if no one answers the phone we say that there was....
A
an interference
B
someone on the other line
C
no reply
15.
when you can´t answer the phone you may say that you......
A
handled the call
B
missed the call
C
cut the call