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1. Helps to meet emotional needs
2. Doesn't help to meet emotional needs

I wish I had your problems!

Thank you, I think I've already got it. Let's move to the next item on the agenda.

Please, go on, it's important for me to understand all the details.

I suggest we send a new invoice and you pay it within 5 days. Will it suit you?

I had a look at your report. Made some alterations, so now we can submit it to the boss.

I can't have made a mistake, I always check everything twice. Look for it at your end.

I quite agree: it may turn into an obstacle.

I am sorry, I did miss that part.

Just like you, I like it when everything goes according to the plan.

Unlike you, I always try to plan in advance.

I'll get back to you when I am free. Right now I've got a lot of important issues to address.

I've followed your advice, and it worked! Thanks!