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Really? Thank you so much!

Of course. Did I offend a customer?

Oh, good. But I'm just doing my job, really.

It's not that much, really.

Hello, Ms. Davis. You wanted to see me?

So, what's going on?

No, no, just the opposite. It's been brought to my attention that your name comes up frequently in positive customer feedback.

Still, the business from word of mouth recommendations you're bringing in means a lot to us. So we're giving you a raise.

You've earned it.

Well, you understand how important customer loyalty is here at the Regal Inn.

Yes, please come in Michael. Have a seat.

That's not what I hear. Making calls for guests and helping them get tickets to shows - you're going out of your way to make sure customers are satisfied.