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Jugar Test
1. 
Multiple bends on a wheel is repairable
A.
True
B.
False
2. 
Wheel repair coverage covers a repair for wheels that are deemed unserviceable due to a ____________________
A.
Stop Sign
B.
Vandalism
C.
Road Hazard
D.
Hit & Run
3. 
For curb & cosmetic damage, the member must have cosmetic & curb coverage listed on their policy
A.
True
B.
False
4. 
Where do you notate the reimbursement information? (i.e., Payment Method, Payee, Amount....)
A.
Info Only Notes
B.
Policy Info Screen
C.
General Notes
D.
Blue Notes
5. 
If requesting photos for a wheel claim, what should the photos include?
A.
Front face of the wheel & tread depth w/gauge
B.
Clear view of the damage and brand/model of the tire
C.
Clear view of the damage & front view of the vehicle
D.
Front face of the wheel & clear view of the damage
6. 
NSD allows repairs for cracked wheels
A.
True
B.
False
7. 
What document is required in order for reimbursement to be issued?
A.
Copy of license & registration
B.
Word order
C.
Service order & bill of sale
D.
Itemized invoice & payment receipt
8. 
When dispatching a provider, the member can request the wheel repair to be completed at their residence
A.
True
B.
False
9. 
We must ALWAYS request photos for wheel replacement claims
A.
True
B.
False
10. 
A wheel that requires both straightening and cosmetic repair is referred to as ____________________
A.
Combo
B.
Two tone
C.
Electroplating
D.
Spoke count
11. 
A part number is REQUIRED for a wheel repair claim
A.
True
B.
False
12. 
What is the acronym for the "back-drivers side wheel?"
A.
LFW
B.
LRW
C.
RRW
D.
RFW
13. 
What is considered a SPECIALIZED type of finish?
A.
Two tone & Matte
B.
Machined & Polished
C.
Steel
D.
Painted & Alloy
14. 
NSD covers repairs for for Chrome wheels
A.
True
B.
False
15. 
Wheel repair claims do NOT require pre-authroization
A.
True
B.
False